Business Development Consultant

Description:

Purpose of Position:
To identify and pursue new business opportunities in the guarding sector, build and maintain relationships with clients, and achieve sales targets while adhering to company policies and procedures
Key Performance Areas:






Key Responsibilities
Sales Performance: Achieve or better 100 calls per week, with a minimum of 10 appointments per week, and a conversion rate of 1:10.
Client Satisfaction: Ensure no sales complaints are received from clients, and maintain a high level of client satisfaction.
Company Policies and Procedures: Adhere to company policies and procedures, including working hours, sales processes, and administrative tasks.
Integrated Solution Sales: Ensure an integrated guarding solution is sold to the client, meeting their specific needs and requirements.
Paperwork and Administration: Ensure all paperwork is in place, including sales contracts, invoices, and other administrative documents.
Relationship Building and Entertainment: Build and maintain relationships with clients, including entertaining and networking.






Sales Budget: Manage and adhere to the sales budget, ensuring all sales activities are cost-effective and within budget






Sales and Business Development
Identify and pursue new business opportunities in the guarding sector, including cold calling, networking, and referrals.
Build and maintain relationships with clients, including entertaining and networking.
Conduct needs analysis with clients to identify their specific guarding needs and requirements.
Develop and present integrated guarding solutions to clients, meeting their specific needs and requirements.
Negotiate and close sales deals, ensuring all sales contracts and administrative documents are in place.


Client Relationship Management
Build and maintain relationships with clients, including regular communication and updates.
Ensure client satisfaction, including resolving any complaints or issues promptly.
Identify and pursue opportunities to upsell and cross-sell to existing clients.


Administration and Reporting
Maintain accurate and up-to-date records of sales activities, including calls, appointments, and sales deals.
Prepare and submit sales reports, including weekly and monthly sales performance reports.






Ensure all paperwork is in place, including sales contracts, invoices, and other administrative documents

Requirements:

Minimum Requirements/Experience:
Bachelor's degree in Business Administration, Marketing, or a related field






Minimum 5 years of sales experience in the security industry
Proven track record of sales success and leadership experience
Excellent communication, negotiation, and interpersonal skills
Strong analytical and problem-solving skills
Ability to work under pressure and manage multiple priorities






Proficiency in CRM software (e.g. (link unavailable), Microsoft Dynamics)





Basic legal requirements:
1. Registration with the Private Security Industry Regulatory Authority (PSIRA)
2. Compliance with the Private Security Industry Act (200
4. Compliance with the Protection of Personal Information Act (2013)





5. Compliance with the Labour Relations Act (1995)