Description:
Hire Tresolve’s client, a reputable insurance company, is looking for a dedicated Personal Lines Underwriter to join their team in Bryanston. This permanent position plays a key role in assessing and managing personal insurance risks, issuing policies, and delivering top-tier client service. The ideal candidate will bring underwriting expertise, attention to detail, and a proactive approach to supporting both clients and internal teams.Responsibilities
Underwriting & Policy Management
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Issue new policies, renewals, and endorsements using the C360 System
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Prepare new business quotes
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Underwrite in line with company standards, policies, and procedures
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Support the sales team in acquiring and retaining profitable business
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Negotiate renewal terms and prepare renewal documentation
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Conduct renewal reviews and ensure timely completion
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Monitor and act on survey requirements
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Identify and rectify unprofitable policies
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Ensure policies are correctly exposed and checked before client dispatch
Client Service & Communication
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Handle client queries and amendments via telephone and email
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Resolve queries in accordance with company standards
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Ensure documentation is accurate, authorised where required, and dispatched promptly
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Save all work electronically for future reference
Service Delivery & Continuous Improvement
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Maintain high service quality and output within functional processes
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Resolve escalated customer queries and provide feedback
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Develop routines aligned with operational goals
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Recommend process improvements for better service delivery
Team Collaboration & Knowledge Sharing
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Align behaviour with company values and culture
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Share knowledge and support team development
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Collaborate with Underwriting team to meet service level requirements
Requirements
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Matric
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NQF Level 5 in Short-Term Insurance
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Regulatory Exam Level 1
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DOFA confirmation from FSB
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Personal Lines Class of Business
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Cardinal 360 system experience (advantageous)
- Minimum 2 years of Personal Underwriting experience
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Proficient in Microsoft Office
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Knowledge of the personal insurance and financial services industry
Benefits
Please Note, if you don't match the Requirements and Industry you won't be consider for this role.
- Market-related salary
-
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
- Please use " Underwriter:Personal " as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
Requirements:
-
Issue new policies, renewals, and endorsements using the C360 System
-
Prepare new business quotes
-
Underwrite in line with company standards, policies, and procedures
-
Support the sales team in acquiring and retaining profitable business
-
Negotiate renewal terms and prepare renewal documentation
-
Conduct renewal reviews and ensure timely completion
-
Monitor and act on survey requirements
-
Identify and rectify unprofitable policies
-
Ensure policies are correctly exposed and checked before client dispatch
-
Handle client queries and amendments via telephone and email
-
Resolve queries in accordance with company standards
-
Ensure documentation is accurate, authorised where required, and dispatched promptly
-
Save all work electronically for future reference
-
Maintain high service quality and output within functional processes
-
Resolve escalated customer queries and provide feedback
-
Develop routines aligned with operational goals
-
Recommend process improvements for better service delivery
-
Align behaviour with company values and culture
-
Share knowledge and support team development
-
Collaborate with Underwriting team to meet service level requirements
-
Matric
-
NQF Level 5 in Short-Term Insurance
-
Regulatory Exam Level 1
-
DOFA confirmation from FSB
-
Personal Lines Class of Business
-
Cardinal 360 system experience (advantageous)
- Minimum 2 years of Personal Underwriting experience
-
Proficient in Microsoft Office
-
Knowledge of the personal insurance and financial services industry
- Market-related salary
-
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
- Please use " Underwriter:Personal " as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
- Please use " Underwriter:Personal " as your subject line when applying via email