Description:
National Brands Limited (NBL) , a leading subsidiary of AVI Limited , is one of South Africa’s top FMCG companies with iconic brands like Willards , Bakers , Five Roses , and House of Coffees . For over 173 years, NBL has been a key player in the South African food sector, expanding its reach across Southern Africa and delivering high-quality products that impact daily lives.
At NBL, we embrace a culture of high standards, teamwork, and accountability. Our employees are driven by excellence and innovation, always prioritising customer satisfaction. We celebrate our South African roots and foster a workplace where collaboration thrive.
Why Choose NBL?
- Make an Impact: Influence daily lives through South Africa’s most iconic brands.
- Innovative Growth: Help drive continuous improvement in product development and marketing.
- Career Opportunities: Access diverse roles across world-class facilities in Isando, Rosslyn, Westmead, and Durban.
- Collaborative Culture: Thrive in a supportive, team-focused environment with AVI’s backing.
Unlock Your Potential! We’re looking for a passionate Customer DC Order Planner to join our NBL Head Office in Bryanston, Johannesburg . This role will be responsible for end-to-end order management and delivery planning, ensuring customer orders align with service level agreements and logistical requirements.
Reporting Structure:
- Reports to: Planning Manager
Key Areas of Impact:
- Process order per customer against Service Level Agreement (SLA) and address all variances and advise customer accordingly validating order/combination size in terms of truck loads
- Escalating pricing discrepancies and/or expediting corrections to the sales administration team or the Sales Managers, and once resolved release for further planning
- Order management – product quantities ordered need to adhere to full pallet or full layer rules; orders need to be of such a volume to ensure maximum utilization of delivery vehicle
- Customer engagement - change and consolidate orders (up or down)
- Booking delivery slots at customer distribution centers (DC), taking into consideration order requirements; delivery dates and distribution center capability availability
- Updating customer distribution center (DC) delivery schedule used for stock allocation and route planning
- Managing customer and sales queries
- Customer reporting on service levels and order compliance
- Ongoing customer engagement with regards to alignment of the rules and master data settings
- Assist in managing service levels - targets set by business
What It Takes to Succeed:
Experience that set you up for success:
- A minimum of 3 - 5 years’ experience in customer DC order planning within the FMCG industry
Qualifications & Certifications that will contribute to your success:
- A completed Degree in Logistics or Supply Chain is required
Additional Requirements that will enhance your impact for success:
- Microsoft Excel (Formula’s, VLookup’s, Pivots, WhatIF’s)
- Microsoft PowerPoint
- SAP: Sales module
- SQL
Why Join National Brands Limited (NBL)?
Join NBL to play a key role in shaping the future of iconic brands and contribute to an environment that values your skills, passion, and drive for excellence. Apply now to make a lasting impact!
Requirements:
- Make an Impact: Influence daily lives through South Africa’s most iconic brands.
- Innovative Growth: Help drive continuous improvement in product development and marketing.
- Career Opportunities: Access diverse roles across world-class facilities in Isando, Rosslyn, Westmead, and Durban.
- Collaborative Culture: Thrive in a supportive, team-focused environment with AVI’s backing.
- Reports to: Planning Manager
- Process order per customer against Service Level Agreement (SLA) and address all variances and advise customer accordingly validating order/combination size in terms of truck loads
- Escalating pricing discrepancies and/or expediting corrections to the sales administration team or the Sales Managers, and once resolved release for further planning
- Order management – product quantities ordered need to adhere to full pallet or full layer rules; orders need to be of such a volume to ensure maximum utilization of delivery vehicle
- Customer engagement - change and consolidate orders (up or down)
- Booking delivery slots at customer distribution centers (DC), taking into consideration order requirements; delivery dates and distribution center capability availability
- Updating customer distribution center (DC) delivery schedule used for stock allocation and route planning
- Managing customer and sales queries
- Customer reporting on service levels and order compliance
- Ongoing customer engagement with regards to alignment of the rules and master data settings
- Assist in managing service levels - targets set by business
- A minimum of 3 - 5 years’ experience in customer DC order planning within the FMCG industry
- A completed Degree in Logistics or Supply Chain is required
- Microsoft Excel (Formula’s, VLookup’s, Pivots, WhatIF’s)
- Microsoft PowerPoint
- SAP: Sales module
- SQL