Description:
Academic Qualification
Grade 12 / Matric - Essential
NQF level 4, Post matric qualification - Preferred
Experience
+3 years experience as a Contact/Help Centre Agent or similar role, with well-developed knowledge of ecommerce client support and experience within a blended, multi-channel contact centre.
Preferred
Knowledge and understanding of order fulfillment, supply chain and logistics processes to execute relevant role functions within an ecommerce retail operation.
Essential
Proficient in Microsoft Office with a focus on applicable tools to execute areas of function.
Essential
07 May 2025;
from:
gumtree.co.za