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Payroll Customer Support Consultant – Tzaneen (Lim

Job Placements
Duiwelskloof Full-day Full-time

Description:

We are looking for a young, dynamic, energetic Payroll Support Consultant with at least 2-3 years of payroll processing and support experience. The ideal candidate must have a matric / NQF level 4, a drivers license, and experience in a client-facing or consultancy environment. Experience with Payspace or Deel Local Payroll System would be an advantage.

Required knowledge, skills and personal attributes:

  • Comprehensive understanding of payroll regulations.
  • Excellent attention to detail and strong numeracy skills.
  • Proficiency with payroll software.
  • Effective communication and time management skills.
  • Ability to maintain confidentiality.
  • Additional soft skills: critical thinking, problem-solving, adaptability, self-discipline and the ability to work under pressure.
  • Willingness to assist clients at inconvenient times.

    Key responsibilities:

    • Client Support & Troubleshooting:
    • Provide guidance and support to clients on payroll software and system usage.
    • Resolve payroll-related issues, ensuring timely resolution.
    • Payroll Processing Assistance:
    • Assist clients in processing payroll accurately and on time.
    • Ensure payroll calculations comply with applicable laws, policies, and client-specific rules.
    • Assist in maintaining payroll systems and ensure all information is current and accurate.
    • Compliance & Regulatory Adherence:
    • Stay updated on changes in payroll-related regulations and laws and advise clients accordingly.
    • Monitor, audit, and review payroll records to ensure compliance with audit requirements.
    • Reporting & Documentation:
    • Prepare and generate payroll reports as required by clients.
    • Maintain accurate records of payroll transactions, adjustments, and employee benefits.
    • Assist in preparing end-of-year payroll reports, tax submissions, and other necessary documentation.
    • System Maintenance & Updates:
    • Assist in updating and configuring payroll systems to meet client needs or accommodate new regulatory requirements.
    • Identify areas for process improvements and recommend solutions to enhance payroll efficiency and accuracy.
07 May 2025;   from: gumtree.co.za

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