Loyalty Coordinator - Melrose Arch

Description:

Dis-Chem Pharmacies has an opportunity available for a Loyalty Coordinator to join their X, bigly labs team in Melrose Arch. Responsible for the coordination and administration of Loyalty 2.0 through management of vendor relationships and the promotions.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• Degree in Marketing, Finance or Accounting
• Minimum of 3 - 5 years of experience in vendor management, procurement, category management, retail finance, or a related role

Advantage:

• Certification in contract management, procurement or financial analysis
• Experience in retail, marketing, or customer loyalty programs, ideally within a retail environment

• Create vendor agreements for new vendors.
• Update vendor agreements annually for renewal.
• Ensure signing of new vendor and renewal of vendor agreements.
• Collaborate with the legal team for overseeing vendor contracts.
• Manage and coordinate the logistical arrangements around vendor meetings.
• Ensure that vendors meet the agreed-upon specifications, Service Leve Agreements and delivers consistently.
  
• Maintain strong, transparent, and collaborative relationships with vendors.

• Ensure contracts are well-managed.
• Maintain a contract management database and ensure that all agreements are compliant with internal and external requirements.
• Track key contractual obligations and deadlines.

• Manage the loading and monthly updating of promotional articles.
• Ensure that all marketing material is in line with relevant qualifying articles.
• Update (additions and removals) of promotional articles and ensure these changes are commuinicated to stores and buyers.
• Ensure promotions are communicated to and correctly actioned by Promotions, Online, CRM, POS, Finance.
• Ensure printing of in-store PI labels.

• Manage the extra portal and any evolving Loyalty 2.0 channels/portals
• Ensure collation and distribution of monthly vendor reports
• Ensure monthly vendor invoicing
• Ensure correct allocation of cost internally
• Provide quarterly feedback to vendors
• Compile reports on significant budget and cost variances, identify any remedial action that may need to be taken
• Conduct month end reporting and business performance review and assess impairment accounts
• Collaborate with various stakeholders to develop and automate diagnostic reporting to understand drivers to daily, weekly, monthly trends
• Run accruals and forecast reports including detailed management reports when required
• Prepare reports to reflect historical financials, variance, forecast risk vs opportunities, key performance indicators
• Prepare and consolidate monthly figures inclusive of category marketing, distribution budgets vs actual costs

• Coordinate budgets and plans processes on behalf of X, bigly labs by ensuring cross-functional contributions and accurate consolidation of all information
• Maintain up to date and accurate transfer pricing for category costs, gains and losses and additional costs
• Ensure all category month end cost accrual journals are initiated.
• Collaborate with the marketing department to evaluate broadsheet billing and reflect as income to category performance.
• Collaborate with various departments (marketing, finance) to ensure optimal and reliable cost proposal is found and implemented.
• Recommend changes in operating procedures to increase efficiencies in payment and buying processes.
• Review and interpret contracts for proper billing terms and assist category in the revenue process.
• Collaborate with interdependent departments to identify the nature of spend impacting the category to mitigate any risks.
• Review and consolidate cost centre income and expense lines, promotions & advertising billing and recovery.
• Support with the consolidation and tracking of category budget results.

• Manage vendor, customer, buyer and all store queries
• Liaise and engage with all relevant internal and external stakeholders
• Collaborates with buyers to provide category insights

Competencies...

Essential:

• Solid knowledge on Project Management tools
• Financially literate with ability to read and interpret contracts, budgets, and performance reports. Knowledge and understanding of conducting research
• Computer skills are essential – Microsoft Office: Word, Excel, PowerPoint and Outlook.
  
• Proficiency in project management tools (e.g., MS Project, Jira, Asana), SAP
  
• Business acumen and customer centric mindset
• Cognitive Skills
• Communication skills
• Interpersonal skills
• Quality Management
• Self-Management Skills
  

Special Conditions of Employment...

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Remuneration and benefits...

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Requirements:

• Grade 12 / Matric
• Degree in Marketing, Finance or Accounting
• Minimum of 3 - 5 years of experience in vendor management, procurement, category management, retail finance, or a related role

• Certification in contract management, procurement or financial analysis
• Experience in retail, marketing, or customer loyalty programs, ideally within a retail environment

• Create vendor agreements for new vendors.
• Update vendor agreements annually for renewal.
• Ensure signing of new vendor and renewal of vendor agreements.
• Collaborate with the legal team for overseeing vendor contracts.
• Manage and coordinate the logistical arrangements around vendor meetings.
• Ensure that vendors meet the agreed-upon specifications, Service Leve Agreements and delivers consistently.
  
• Maintain strong, transparent, and collaborative relationships with vendors.

• Ensure contracts are well-managed.
• Maintain a contract management database and ensure that all agreements are compliant with internal and external requirements.
• Track key contractual obligations and deadlines.

• Manage the loading and monthly updating of promotional articles.
• Ensure that all marketing material is in line with relevant qualifying articles.
• Update (additions and removals) of promotional articles and ensure these changes are commuinicated to stores and buyers.
• Ensure promotions are communicated to and correctly actioned by Promotions, Online, CRM, POS, Finance.
• Ensure printing of in-store PI labels.

• Manage the extra portal and any evolving Loyalty 2.0 channels/portals
• Ensure collation and distribution of monthly vendor reports
• Ensure monthly vendor invoicing
• Ensure correct allocation of cost internally
• Provide quarterly feedback to vendors
• Compile reports on significant budget and cost variances, identify any remedial action that may need to be taken
• Conduct month end reporting and business performance review and assess impairment accounts
• Collaborate with various stakeholders to develop and automate diagnostic reporting to understand drivers to daily, weekly, monthly trends
• Run accruals and forecast reports including detailed management reports when required
• Prepare reports to reflect historical financials, variance, forecast risk vs opportunities, key performance indicators
• Prepare and consolidate monthly figures inclusive of category marketing, distribution budgets vs actual costs

• Coordinate budgets and plans processes on behalf of X, bigly labs by ensuring cross-functional contributions and accurate consolidation of all information
• Maintain up to date and accurate transfer pricing for category costs, gains and losses and additional costs
• Ensure all category month end cost accrual journals are initiated.
• Collaborate with the marketing department to evaluate broadsheet billing and reflect as income to category performance.
• Collaborate with various departments (marketing, finance) to ensure optimal and reliable cost proposal is found and implemented.
• Recommend changes in operating procedures to increase efficiencies in payment and buying processes.
• Review and interpret contracts for proper billing terms and assist category in the revenue process.
• Collaborate with interdependent departments to identify the nature of spend impacting the category to mitigate any risks.
• Review and consolidate cost centre income and expense lines, promotions & advertising billing and recovery.
• Support with the consolidation and tracking of category budget results.

• Manage vendor, customer, buyer and all store queries
• Liaise and engage with all relevant internal and external stakeholders
• Collaborates with buyers to provide category insights

• Solid knowledge on Project Management tools
• Financially literate with ability to read and interpret contracts, budgets, and performance reports. Knowledge and understanding of conducting research
• Computer skills are essential – Microsoft Office: Word, Excel, PowerPoint and Outlook.
  
• Proficiency in project management tools (e.g., MS Project, Jira, Asana), SAP
  
• Business acumen and customer centric mindset
• Cognitive Skills
• Communication skills
• Interpersonal skills
• Quality Management
• Self-Management Skills
  

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

• Market related salary
• Medical aid
• Provident fund
• Staff account