Description:
We are looking for a young, dynamic, energetic Payroll Support Consultant with at least 2-3 years of payroll processing and support experience. The ideal candidate must have a matric / NQF level 4, a driver’s license, and experience in a client-facing or consultancy environment. Experience with Payspace or Deel Local Payroll System would be an advantage.
Required knowledge, skills and personal attributes:
· Comprehensive understanding of payroll regulations.
· Excellent attention to detail and strong numeracy skills.
· Proficiency with payroll software.
· Effective communication and time management skills.
· Ability to maintain confidentiality.
· Additional soft skills: critical thinking, problem-solving, adaptability, self-discipline and the ability to work under pressure.
· Willingness to assist clients at inconvenient times.
Key responsibilities:
· Client Support & Troubleshooting:
o Provide guidance and support to clients on payroll software and system usage.
o Resolve payroll-related issues, ensuring timely resolution.
· Payroll Processing Assistance:
o Assist clients in processing payroll accurately and on time.
o Ensure payroll calculations comply with applicable laws, policies, and client-specific rules.
o Assist in maintaining payroll systems and ensure all information is current and accurate.
· Compliance & Regulatory Adherence:
o Stay updated on changes in payroll-related regulations and laws and advise clients accordingly.
o Monitor, audit, and review payroll records to ensure compliance with audit requirements.
· Reporting & Documentation:
o Prepare and generate payroll reports as required by clients.
o Maintain accurate records of payroll transactions, adjustments, and employee benefits.
o Assist in preparing end-of-year payroll reports, tax submissions, and other necessary documentation.
· System Maintenance & Updates:
o Assist in updating and configuring payroll systems to meet client needs or accommodate new regulatory requirements.
o Identify areas for process improvements and recommend solutions to enhance payroll efficiency and accuracy.