Description:
We are looking for a Control Room Manager for a Security Company based in the Centurion area. Requirements:- Grade 12
- Security Grade A ( Essential )
- PSIRA Registered ( Essential )
- 1+ year management experience
- 1+ year experience as a manager in a Control room /call centre environment (compulsory)
- Valid driver’s license
- Fluent in English and Afrikaans
- Willing to work overtime
- Must reside in Centurion area
- Must have reliable transport
- Knowledge of Listener software compulsory
- MS. Office (Word, Outlook, Excel)
- Good interpersonal and relationship management skills
- Well-developed value system specifically as it refers to ethics, integrity, trust, and confidentiality
- Good and clear communication skills
- Ability to prioritize work and urgent matters
- Ability to function independently and to take responsibility and initiative
- Extensive knowledge of Excel, Outlook and Word.
- Must be able to work under pressure
- Must have good problem-solving skills
- Punctual
- Disciplined
- Patience
- Attentiveness
- Assertiveness
- Sound leadership skills with the capability to motivate and develop staff
- Planning and Organizing
- Attention to detail
- Team Player willing to go the extra mile when needed
Responsibilities:
- Effectively manage all equipment in the control room
- Effectively manage control room personnel
- Effectively handle client complaints
- Administration for example leave forms, rosters, etc.
- Assist with training of control room personnel
- Assist with the recruitment of control room personnel
Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.
Requirements:
- Grade 12
- Security Grade A ( Essential )
- PSIRA Registered ( Essential )
- 1+ year management experience
- 1+ year experience as a manager in a Control room /call centre environment (compulsory)
- Valid driver’s license
- Fluent in English and Afrikaans
- Willing to work overtime
- Must reside in Centurion area
- Must have reliable transport
- Knowledge of Listener software compulsory
- MS. Office (Word, Outlook, Excel)
- Good interpersonal and relationship management skills
- Well-developed value system specifically as it refers to ethics, integrity, trust, and confidentiality
- Good and clear communication skills
- Ability to prioritize work and urgent matters
- Ability to function independently and to take responsibility and initiative
- Extensive knowledge of Excel, Outlook and Word.
- Must be able to work under pressure
- Must have good problem-solving skills
- Punctual
- Disciplined
- Patience
- Attentiveness
- Assertiveness
- Sound leadership skills with the capability to motivate and develop staff
- Planning and Organizing
- Attention to detail
- Team Player willing to go the extra mile when needed
- Effectively manage all equipment in the control room
- Effectively manage control room personnel
- Effectively handle client complaints
- Administration for example leave forms, rosters, etc.
- Assist with training of control room personnel
- Assist with the recruitment of control room personnel
07 May 2025;
from:
careers24.com