Description:
Taking sales calls for price requests, complaints, queries, concerns, full details for telephonic requests, product sales advice (excluding equipment) for local & international clients both for sales reps and management.
Requesting estimates on freight, packaging & any other requirements for international sales quotes / orders.
Assist in completing Tender docs & RFQs and to provide relevant company backing documents.
Filing of quotes done for different sales reps.
Assisting walk in clients from time to time when required with quotes or sale & payment thereof.
Assisting with Delivery Notes & Proforma Invoices when needed.
Daily updating of Excel Spreadsheet with all Sales Quotes done. Sending forward to relevant management at Month end.
Assisting with reception duties from time to time when required.
Handling all leads when required for sales reps.
Following up on orders / deliveries when requested and providing update / feedback to client.
Market Research for new business. Client & Company research.
Sourcing of products and alternative suppliers.
Receiving orders and forwarding for processing.
Export documentation incl. freight insurance, inspections, dimensions & weights, HS Codes etc.
Tender searching & distribution thereof.
Updating National Price list for all branches.
Providing colleagues & management with assistance on laptop / program issues & general IT admin when required and if possible.
Petty Cash & Credit Card Summaries & Capturing thereof & forwarding onto Head Office.
Updating Service Level Agreement Client list and filing thereof.
Training of new Sales personnel when required.
Editing of certain documents / images etc. when required.
Supplier Portal Management & Monitoring (CSD - Central Supplier Database) etc.
Cargo platforms loading of funds for USD units in order to create and exchange electronic trade documents for export.
Updating company certificates & letters required for international orders
Assisting safety manager, when required & if possible, with uploading & amending certain ISO documents.
Any other general admin requests from management and staff when required.