Where

Technical Operations Manager

Emporium Human Capital
Pretoria Full-day Full-time

Description:

Technical Service Manager (POS25134)

Centurion

Market Related

Electronics Distribution company requires a Technical Operations Manager to manage the technical department, operations, training and ensure the correct level of product knowledge and solutions.

· Experience required:
Min. 10 years Operational Management experience
BTECH or NHD in Electronic Engineering or Computer Science.
Operational Management of Technical Services (B2B)

· Operational Management of the delivery of training to staff & clients

· Operational Management of Internal Technical Systems

· Operational management of ICT services

· Management of Team Leaders, Product and Service delivery Technicians (max span of control of 6)


Areas of responsibility:

Technical Department

Product Knowledge and Solutions

Training Academy

Technical Department Role:
Operational Management of Technical Department

Ensure high level of support to clients

Operational Management of Internal Technical Systems

Product Knowledge and Solutions Role:
Manage Product Specialist

Ensure best practice Design of Security Solutions

Ensure Competent Technical Staff & Sales Engineers

Training Role
Operational Management of Training and Training Academy

· Manage Marketing and Sales staff Training

· Manage counter sales and telephonic support training

· Manage Client training product knowledge

Closing Date: 30 May 2025

Please submit CVs if you meet all the requirements – Technical Service / POS25134 as reference

06 May 2025;   from: careers24.com

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