Description:
We’re looking for a driven hospitality professional ready to lead with heart. If you’re a dedicated expert who thrives on creating a culture of support, growth, and exceptional guest experiences — this is your opportunity.
Email your CV to careers@oumeul.co.za
As the Manager of the store, you are responsible for the smooth day to day running and for the results of the store. You are the leaders in your business and creating a great team that is motivated is key to making you a successful manager.
List of Responsibilities & duties, including but not limited to:
• Full menu knowledge including all main menu items, limited menu items, coffees, teas, cocktails, wines, smoothies, milkshakes and other beverages. Ensuring that these products are served to company specification.
• Full coffee knowledge and Level 3 barista and bar training in all areas – including milk foaming, shot pulling and slip management.
• Full retail knowledge including items available, pricing and suppliers. An understanding of merchandising, stock levels and ordering process.
• Full knowledge on the running of the kitchen, including preparation of all recipes, prep items and menu items. A capability to prepare all recipe, prep and menu items with the assistance of a recipe book is required.
• In depth knowledge of baked goods available and baking processes, signed off level three baking training.
• Advanced ordering procedures, including daily bread orders, cake orders, fruit & veg ordering, as well as a capability to handle all bar orders and kitchen orders.
• A good knowledge of stock movement and item usage is required, with special attention to the pricing of items. An ability to pick up price increases and stock quality & quantity inconsistencies is essential.
• A good working relationship with suppliers.
• Advanced GAAP knowledge, including capturing invoices, pulling management overview reports, daily stock-takes and daily cash-up procedures, as well as being able to pull any report required from Back Office (eg. Labour reports, Hourly Activity Reports, Stock Movement Reports)
• Ability to complete magic box and all other necessary accounting procedures
• An understanding of daily, weekly and monthly reporting requirements and the ability to complete these in a timely manner
• Full knowledge of HR processes and procedures
• Good understanding of reporting and analytical skills
• Ensure the smooth running of the restaurant.
• Complete knowledge of rostering, and monitoring of shifted workers vs turnover and wage bill. Wage bill should be monitored carefully and updated weekly.
• Customer interaction on all levels; dealing with customer complaints; monitoring of regulars, building loyalty within that base.
• Training of assistant manager and supervisor.
• Ensure staff are trained to company standards.