Description:
The General Manager is responsible for the management and performance of the Warehouse Operations, Inventory, Transport Operations and Customer Service in his region. Responsibility to driver health and safety and create a conscious food culture. Building and monitoring operational capacity and processes to ensure the sustainability of the Distribution Centres’ operations at the right cost and to the right quality standards.
Key Functional Responsibilities:
· Warehouse, Inventory & Transport Management.
· Customer Service.
· Continuous Improvement.
· Reporting.
· Costs and Budgeting.
· Master delivery schedule.
· Risk.
· People.
The above list is not exhaustive, and you shall be obliged to perform subsidiary tasks in addition to the primary tasks for which you are employed. The Company undertakes to ensure however, that these subsidiary tasks will be within the training and experience or occupational capabilities of yourself and that you shall not suffer any loss of remuneration or status for work performed on subsidiary tasks.
Requirements:
Experience Required:
8 – 12 years’ experience.
Field: Senior Distribution Centre Operational Management.
Industry: Warehousing & Distribution, Transport, FMCG, QRS or Similar.
Work Experience Required:
· Senior Operational Management including but not limited to:
Ø Warehouse Management.
Ø Inventory Management.
Ø Transport Management.
Ø Supply Chain Management.
Ø Customer Service Management.
Ø Shift Management.
· Health & Safety Management.
· Facility & Asset Management.
· Contingency Planning & Management.
· Best Practice / Continuous Improvement Management.
· Management of multi temperature stock items.
· Management of complex, multi-site, multi-disciplinary, multi-culture organizations.
· Integrated strategy formulation and execution within large organizations of 400 plus employees.
· People Management including but not limited to:
Ø Probation Management.
Ø Performance Management.
Ø Time and Attendance Management.
Ø Disciplinary Enquiries, including investigations, initiating and chairing.
Ø CCMA / Bargaining Council Exposure.
Ø Sound knowledge of Payroll Processes.
· Unionized Workforce Management.
· Culture development.
· Organizational planning.
· Change Management.
Qualification Required:
· Grade 12.
· Relevant Tertiary Degree, Honours Degree in Business / Supply Chain Management or similar, MBA would be advantageous.
Computer Literacy Required:
· MS Office (PowerPoint, Projects, Word, Outlook).
· Advanced MS Excel Skills.
· Advanced Warehouse Management System (WMS) Skills.
· Accounting Software: Microsoft Great Plains.