Description:
We’re Hiring: Customer Service Advisor
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services Advisor.
What you’ll be doing:
- Handling inbound calls and emails from customers with professionalism and empathy
- Providing clear, helpful information on complaint processes and general enquiries
- Keeping customers informed about complaint progress
- Meeting personal and team performance targets
- Growing your skills – with potential for further training on more complex queries
What we’re looking for:
- Previous experience in a customer-focused environment.
- Working in a financial service environment - advantageous.
- Excellent communication and active listening skills.
- High attention to detail and accuracy.
- Resilience, adaptability, and a team-player attitude.
- Basic knowledge of CRM systems – or a willingness to learn!
What’s in it for you:
- Medical Insurance & Group Life Cover
- Attendance Bonus up to R1750
- Free Breakfast Mondays!
- Supportive team culture where people are driven , dependable , and collaborative .
At Huntswood, it’s not just about what we do – it’s the way we do it . If you're reliable, passionate, and ready to make a difference, we want to hear from you!
Apply now and be part of something great.
Requirements:
We’re Hiring: Customer Service Advisor
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services Advisor.
What you’ll be doing:
- Handling inbound calls and emails from customers with professionalism and empathy
- Providing clear, helpful information on complaint processes and general enquiries
- Keeping customers informed about complaint progress
- Meeting personal and team performance targets
- Growing your skills – with potential for further training on more complex queries
What we’re looking for:
- Previous experience in a customer-focused environment.
- Working in a financial service environment - advantageous.
- Excellent communication and active listening skills.
- High attention to detail and accuracy.
- Resilience, adaptability, and a team-player attitude.
- Basic knowledge of CRM systems – or a willingness to learn!
What’s in it for you:
- Medical Insurance & Group Life Cover
- Attendance Bonus up to R1750
- Free Breakfast Mondays!
- Supportive team culture where people are driven , dependable , and collaborative .
At Huntswood, it’s not just about what we do – it’s the way we do it . If you're reliable, passionate, and ready to make a difference, we want to hear from you!
Apply now and be part of something great.
- Handling inbound calls and emails from customers with professionalism and empathy
- Providing clear, helpful information on complaint processes and general enquiries
- Keeping customers informed about complaint progress
- Meeting personal and team performance targets
- Growing your skills – with potential for further training on more complex queries
- Previous experience in a customer-focused environment.
- Working in a financial service environment - advantageous.
- Excellent communication and active listening skills.
- High attention to detail and accuracy.
- Resilience, adaptability, and a team-player attitude.
- Basic knowledge of CRM systems – or a willingness to learn!
- Medical Insurance & Group Life Cover
- Attendance Bonus up to R1750
- Free Breakfast Mondays!
- Supportive team culture where people are driven , dependable , and collaborative .