HR & Payroll Systems Technician

Description:

Job Purpose:

The HR & Payroll Systems Technician is responsible for providing technical and functional support for the Sage 300 People system. This includes assisting users, troubleshooting issues, running and analyzing reports, maintaining system integrity, and supporting minor system enhancements to ensure efficient payroll and HR operations.

Key Responsibilities:

System Support & Maintenance:

• Provide first-line support for HR and payroll system users, resolving queries and troubleshooting issues in a timely manner.
• Assist in maintaining and updating system configurations, security roles, and access permissions.
• Support system upgrades, patches, and testing to ensure optimal performance and compliance.
• Ensure data integrity by conducting regular audits and reconciling discrepancies.
• Liaise with IT and external vendors for more complex system issues and enhancements.

User Support & Training:

• Assist HR and payroll teams in system navigation and troubleshooting.
• Provide training to end-users on system functionalities, updates, and best practices.
• Develop and maintain user guides, FAQs, and training materials.

Reporting & Data Analysis:

• Extract, analyze, and interpret HR and payroll data to generate reports and insights for management.
• Assist in the preparation of compliance reports, audits, and statutory submissions.
• Ensure accurate and timely submission of reports, including workforce analytics and payroll summaries.

Process Improvement:

• Identify opportunities for automation and process improvements within the HR and payroll systems.
• Collaborate with the HRIS team to streamline workflows and enhance system efficiency.
• Participate in system implementation projects and enhancements.

Required Qualifications & Experience:

• Diploma or degree in HR, IT, Business Administration, or a related field.
• 2+ years of experience in HRIS, payroll systems support, or IT-related HR functions.
• Hands-on experience with Sage 300 People or similar HR & payroll systems.
• Knowledge of payroll processes, tax regulations, and HR best practices.
• Experience with report writing and data analysis tools (Excel, Power BI, SQL, or similar).

Skills & Competencies:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Effective communication and user support skills.
• Ability to work independently and manage multiple priorities.
• Understanding of HR and payroll compliance regulations.
• Team-oriented with a proactive approach to process improvement.

Additional Requirements:

• Willingness to undergo additional system training as needed.
• Ability to work under pressure and meet tight deadlines.
• Strong confidentiality and data security awareness.

This role is an exciting opportunity for a detail-oriented professional with a passion for HRIS and payroll systems. If you thrive in a dynamic environment and enjoy problem-solving, we encourage you to apply!

Requirements:

Job Purpose:

The HR & Payroll Systems Technician is responsible for providing technical and functional support for the Sage 300 People system. This includes assisting users, troubleshooting issues, running and analyzing reports, maintaining system integrity, and supporting minor system enhancements to ensure efficient payroll and HR operations.

Key Responsibilities:

System Support & Maintenance:

• Provide first-line support for HR and payroll system users, resolving queries and troubleshooting issues in a timely manner.
• Assist in maintaining and updating system configurations, security roles, and access permissions.
• Support system upgrades, patches, and testing to ensure optimal performance and compliance.
• Ensure data integrity by conducting regular audits and reconciling discrepancies.
• Liaise with IT and external vendors for more complex system issues and enhancements.

User Support & Training:

• Assist HR and payroll teams in system navigation and troubleshooting.
• Provide training to end-users on system functionalities, updates, and best practices.
• Develop and maintain user guides, FAQs, and training materials.

Reporting & Data Analysis:

• Extract, analyze, and interpret HR and payroll data to generate reports and insights for management.
• Assist in the preparation of compliance reports, audits, and statutory submissions.
• Ensure accurate and timely submission of reports, including workforce analytics and payroll summaries.

Process Improvement:

• Identify opportunities for automation and process improvements within the HR and payroll systems.
• Collaborate with the HRIS team to streamline workflows and enhance system efficiency.
• Participate in system implementation projects and enhancements.

Required Qualifications & Experience:

• Diploma or degree in HR, IT, Business Administration, or a related field.
• 2+ years of experience in HRIS, payroll systems support, or IT-related HR functions.
• Hands-on experience with Sage 300 People or similar HR & payroll systems.
• Knowledge of payroll processes, tax regulations, and HR best practices.
• Experience with report writing and data analysis tools (Excel, Power BI, SQL, or similar).

Skills & Competencies:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Effective communication and user support skills.
• Ability to work independently and manage multiple priorities.
• Understanding of HR and payroll compliance regulations.
• Team-oriented with a proactive approach to process improvement.

Additional Requirements:

• Willingness to undergo additional system training as needed.
• Ability to work under pressure and meet tight deadlines.
• Strong confidentiality and data security awareness.

This role is an exciting opportunity for a detail-oriented professional with a passion for HRIS and payroll systems. If you thrive in a dynamic environment and enjoy problem-solving, we encourage you to apply!

• Provide first-line support for HR and payroll system users, resolving queries and troubleshooting issues in a timely manner.
• Assist in maintaining and updating system configurations, security roles, and access permissions.
• Support system upgrades, patches, and testing to ensure optimal performance and compliance.
• Ensure data integrity by conducting regular audits and reconciling discrepancies.
• Liaise with IT and external vendors for more complex system issues and enhancements.

• Assist HR and payroll teams in system navigation and troubleshooting.
• Provide training to end-users on system functionalities, updates, and best practices.
• Develop and maintain user guides, FAQs, and training materials.

• Extract, analyze, and interpret HR and payroll data to generate reports and insights for management.
• Assist in the preparation of compliance reports, audits, and statutory submissions.
• Ensure accurate and timely submission of reports, including workforce analytics and payroll summaries.

• Identify opportunities for automation and process improvements within the HR and payroll systems.
• Collaborate with the HRIS team to streamline workflows and enhance system efficiency.
• Participate in system implementation projects and enhancements.

• Diploma or degree in HR, IT, Business Administration, or a related field.
• 2+ years of experience in HRIS, payroll systems support, or IT-related HR functions.
• Hands-on experience with Sage 300 People or similar HR & payroll systems.
• Knowledge of payroll processes, tax regulations, and HR best practices.
• Experience with report writing and data analysis tools (Excel, Power BI, SQL, or similar).

• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Effective communication and user support skills.
• Ability to work independently and manage multiple priorities.
• Understanding of HR and payroll compliance regulations.
• Team-oriented with a proactive approach to process improvement.

• Willingness to undergo additional system training as needed.
• Ability to work under pressure and meet tight deadlines.
• Strong confidentiality and data security awareness.