Description:
A national company that is a medical equipment supplier of laboratory products and solutions seeks to employ a Service Technician for their branch in Pinelands, Cape Town. Please only apply if you have a valid license and your own reliable vehicle along with the relevant experience and qualifications!
The successful applicants must have the at least 5 years’ experience as a Service Technician within scientific/laboratory environment. Experience working with Bio Safety Cabinets or air filter maintenance, wil be Advantageous!
Minimum Qualifications, Skills and Experience:
- Must have a completed Grade 12/Matric
- MUST have a completed Electrical/Mechanical Engineering Diploma/Degree NON-NEG.!
- MUST have a Minimum 5 years’ experience as a Service Technician within scientific/laboratory environment.
- Experience working with Bio Safety Cabinets or air filter maintenance, ADVANATGEOUS!!
- MUST have Own Car and Valid driver’s license
- Computer literacy (High Proficiency): Microsoft Word, Microsoft Excel
Characteristics:
- Negotiation and Problem solving skills
- Good Administration, Planning and Organizing skills with attention to detail.
- Time management Skills
- Strong Inter-personal Skills both Verbal and Written communication Skills
- Listening Skills
The Technician is directly responsible for:
- Installation, Commissioning and preventative maintenance of all the company’s equipment on-site
- Provide professional and friendly customer service to all customers
- Fault Finding
- Completion of Job card for Quotation
- Repairs to equipment
- Services to equipment
- Technical Back-up and support to customers
- Handle Guarantee Claims and Repairs
- Identify sales opportunities and communicate to sales team
- End-user Training and cross training to staff within the company
- Telephonic Technical Support
- Correspondence with principals
- Sale of SLA’s (Service Level Agreements)
- Maintenance of SLA’s
- Cross-border & local travel for repairs and service
- Work overtime as required.
- Assist with standby for critical customers.
- Maintain all administrative work.
- Management Control Systems – Adherence to all MCS requirements
Requirements:
- Must have a completed Grade 12/Matric
- MUST have a completed Electrical/Mechanical Engineering Diploma/Degree NON-NEG.!
- MUST have a Minimum 5 years’ experience as a Service Technician within scientific/laboratory environment.
- Experience working with Bio Safety Cabinets or air filter maintenance, ADVANATGEOUS!!
- MUST have Own Car and Valid driver’s license
- Computer literacy (High Proficiency): Microsoft Word, Microsoft Excel
- Negotiation and Problem solving skills
- Good Administration, Planning and Organizing skills with attention to detail.
- Time management Skills
- Strong Inter-personal Skills both Verbal and Written communication Skills
- Listening Skills
- Installation, Commissioning and preventative maintenance of all the company’s equipment on-site
- Provide professional and friendly customer service to all customers
- Fault Finding
- Completion of Job card for Quotation
- Repairs to equipment
- Services to equipment
- Technical Back-up and support to customers
- Handle Guarantee Claims and Repairs
- Identify sales opportunities and communicate to sales team
- End-user Training and cross training to staff within the company
- Telephonic Technical Support
- Correspondence with principals
- Sale of SLA’s (Service Level Agreements)
- Maintenance of SLA’s
- Cross-border & local travel for repairs and service
- Work overtime as required.
- Assist with standby for critical customers.
- Maintain all administrative work.
- Management Control Systems – Adherence to all MCS requirements
- Fault Finding: 5 to 6 years
- Repairs To Equipment: 5 to 6 years
- Installation, Commissioning And Preventative Maintenance Of All The Company’S Equipment On-Site: 5 to 6 years
- Services To Equipment : 5 to 6 years
29 Apr 2025;
from:
careers24.com