Description:
DUTIES AND RESPONSIBILITIES:Product Knowledge
Superior knowledge of all operations assets, venues, properties and details to ensure thorough sales and planning of events Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods - including alternative ways to inform and entertain via written, oral, and visual media. Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Policies and Procedures. Ensure superior knowledge of all policies and procedures as below (not limited to): - Event and group contracts
- Booking terms & conditions per product and venue
- Commission terms & conditions
- Special offer terms
- Quotation, invoicing and payment procedures
Sales and Marketing
Product development, sales and operational delivery of the event concept. Assist in driving sales through launching of new product packages, opening key accounts and cross selling to maximize market share for the group. Monitor and increase sales of all facilities. Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Oversee Activities - from the design of a new logo to outlets where company literature will be placed; sales and marketing coordinators have their hands on just about anything that relates to the image. They also play a role in deciding things, such as which conventions sales staff should attend, where product samples should be distributed, or which incentive programs might best attract customers. Provide Reports: Management wants to see the results of various initiatives. Sales and marketing coordinators gather pertinent information and organise it into visual or written presentations.
Coordination
The events department is responsible for the coordination of:
All event venue bookings, including The Rotunda, Media Room, Boardroom, Conference Room, Tides, Sandy B and Loft. Handling all bookings for special events, including (but not limited to) Valentines Day, Mothers Day, Fathers Day, Christmas, and New Years. Billing and event procedures is adhered to according to company procedures and policies. Ensuring all enquiries are responded to speedily, efficiently, correctly and in a professional manner. Ensuring al
18 Apr 2025;
from:
gumtree.co.za