IT Technician

Description:

• General Duties
• Follow standard operating procedures (SOPs) and company IT policies.
• Collaborate with property managers and the Team Lead to deliver solutions.
• Keep project and service documentation accurate and up to date.
• Schedule and perform preventative maintenance.
• Complete daily checklists and submit reports to the IT Team Lead.
• Monitor devices and network connectivity across multiple sites.
• Ensure all stock, tools, and equipment are ready and in good working condition.
• Maintain safety and compliance standards.
• Technical Responsibilities
• Troubleshoot wireless connectivity issues and optimise signal performance.
• Resolve basic network problems (e.g., IP conflicts, firewall/router configurations).
• Install, configure, and maintain VoIP systems, CCTV, intruder alarms, and electric fencing.
• Set up and manage access points, switches, and network infrastructure.
• Perform firmware upgrades ,equipment cleaning, inspection and documentation.
• Provide end-user support and training on IT and security systems.
• Inspect and report on site equipment and potential future issues.
• Update tickets with completed work logs and resolution notes.
• Be available for overtime, weekends, or emergency call-outs as required.
• Comfortable working at heights or in tight installation spaces.

Requirements:

• General Duties
• Follow standard operating procedures (SOPs) and company IT policies.
• Collaborate with property managers and the Team Lead to deliver solutions.
• Keep project and service documentation accurate and up to date.
• Schedule and perform preventative maintenance.
• Complete daily checklists and submit reports to the IT Team Lead.
• Monitor devices and network connectivity across multiple sites.
• Ensure all stock, tools, and equipment are ready and in good working condition.
• Maintain safety and compliance standards.
• Technical Responsibilities
• Troubleshoot wireless connectivity issues and optimise signal performance.
• Resolve basic network problems (e.g., IP conflicts, firewall/router configurations).
• Install, configure, and maintain VoIP systems, CCTV, intruder alarms, and electric fencing.
• Set up and manage access points, switches, and network infrastructure.
• Perform firmware upgrades ,equipment cleaning, inspection and documentation.
• Provide end-user support and training on IT and security systems.
• Inspect and report on site equipment and potential future issues.
• Update tickets with completed work logs and resolution notes.
• Be available for overtime, weekends, or emergency call-outs as required.
• Comfortable working at heights or in tight installation spaces.

• Matric (Grade 12).
• Technical training or certification in IT, networking, or electronics
• Valid South African driver’s license.
• Medically fit for physical and field-based work.

• Matric (Grade 12).
• Technical training or certification in IT, networking, or electronics
• Valid South African driver’s license.
• Medically fit for physical and field-based work.