Description:
The Main Purpose of the job
The incumbent will be responsible for sales of the company’s Cleaning, Hygiene & Pest Control services, while ensuring consistent, profitable growth in sales revenues.
Education and Experience required:
- Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
- Tertiary qualification (preferred)
- Valid SA driver’s license and own vehicle
- Experience in selling soft services /similar services would be an advantage
Knowledge, Skills and Competencies:
- Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
- Cold calling and telemarketing where necessary
- Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
- Proven sales track record achieving sales targets
- Excellent communication and presentation skills (written and verbal)
- Good interpersonal skills
- Ability to interact with clients at all levels
- Assertive
- Above average Excel, PowerPoint, Word and Outlook ability
Key areas of responsibility:
- Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
- Achieves monthly sales targets as set out in budget
- Correctly cost new business achieving the maximum margin on new business
- Ensure contracts are correctly signed and filed for new business
- Plan, set budgets and targets
- Prepare quotes and present to clients as soon as possible meeting the client’s expectations.
- Prepare proposals which clearly set out the terms and conditions for the proposed contract tender
- Prospects potential customers within the target profile
- Develop, build and maintain strong relationships with potential customers
- Develop innovative and creative solutions to identify and develop new customers
- Proposes and closes sales that achieve set company target according to company policies and procedures
- Sustains sales activities, appointments, proposals, cold calls, database updates and reporting
- Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
- PRO at client functions
- Maintain contact with existing clients and develop new business
- Timeous handling of queries
- Arrange monthly entertainment if and when necessary
- Where appropriate provide alternatives to ensure we get the business
- Formally introduce operations staff to new clients before commencement
- Ensure operational staff receives the correct documentation to start contracts or special job
- Provide onsite assistance on start of contract
- Follow-up with operations to ensure that contract is functioning in accordance with specifications
- Plan weekly sales prospects
- Set appointments
- Prepare and present weekly/monthly sales reports at month end /weekly sales meetings
- Develop add value to Sales Department
- Target projects
- Re-quoting at existing business
- Assist with training of new sales staff
- Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
- Able to handle a number of different assignments at the same time. Presentable, well spoken, strong personality, ability to manage timekeeping, assertive, goal orientated, and own transport is essential
Requirements:
- Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
- Tertiary qualification (preferred)
- Valid SA driver’s license and own vehicle
- Experience in selling soft services /similar services would be an advantage
- Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
- Cold calling and telemarketing where necessary
- Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
- Proven sales track record achieving sales targets
- Excellent communication and presentation skills (written and verbal)
- Good interpersonal skills
- Ability to interact with clients at all levels
- Assertive
- Above average Excel, PowerPoint, Word and Outlook ability
- Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
- Achieves monthly sales targets as set out in budget
- Correctly cost new business achieving the maximum margin on new business
- Ensure contracts are correctly signed and filed for new business
- Plan, set budgets and targets
- Prepare quotes and present to clients as soon as possible meeting the client’s expectations.
- Prepare proposals which clearly set out the terms and conditions for the proposed contract tender
- Prospects potential customers within the target profile
- Develop, build and maintain strong relationships with potential customers
- Develop innovative and creative solutions to identify and develop new customers
- Proposes and closes sales that achieve set company target according to company policies and procedures
- Sustains sales activities, appointments, proposals, cold calls, database updates and reporting
- Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
- PRO at client functions
- Maintain contact with existing clients and develop new business
- Timeous handling of queries
- Arrange monthly entertainment if and when necessary
- Where appropriate provide alternatives to ensure we get the business
- Formally introduce operations staff to new clients before commencement
- Ensure operational staff receives the correct documentation to start contracts or special job
- Provide onsite assistance on start of contract
- Follow-up with operations to ensure that contract is functioning in accordance with specifications
- Plan weekly sales prospects
- Set appointments
- Prepare and present weekly/monthly sales reports at month end /weekly sales meetings
- Develop add value to Sales Department
- Target projects
- Re-quoting at existing business
- Assist with training of new sales staff
- Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
- Able to handle a number of different assignments at the same time. Presentable, well spoken, strong personality, ability to manage timekeeping, assertive, goal orientated, and own transport is essential