Where

Customer Support Consultant

R 20 000 - R 25 000 a month
Emporium Human Capital
Retreat Full-day Full-time

Description:

Customer Support Consultant (POS25031)

Somerset West

R 20 000 to R 25 000 per month (negotiable – depending on your experience)

Requirements:

  • Training/ Educator or Consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service / support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage

Responsibilities :

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers

Closing Date: 15 February 2025

To apply for this position: Send MS Word format CV to jobs@emporium.co.za and use POS25031 – Customer Support Consultant in the subject line

Requirements:

Customer Support Consultant (POS25031)

Somerset West

R 20 000 to R 25 000 per month (negotiable – depending on your experience)

Requirements:

  • Training/ Educator or Consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service / support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage

Responsibilities :

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers

Closing Date: 15 February 2025

To apply for this position: Send MS Word format CV to jobs@emporium.co.za and use POS25031 – Customer Support Consultant in the subject line

Customer Support Consultant (POS25031)

Somerset West

R 20 000 to R 25 000 per month (negotiable – depending on your experience)

Requirements:

  • Training/ Educator or Consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service / support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage

Responsibilities :

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers

Closing Date: 15 February 2025

To apply for this position: Send MS Word format CV to jobs@emporium.co.za and use POS25031 – Customer Support Consultant in the subject line

Customer Support Consultant (POS25031)

Somerset West

R 20 000 to R 25 000 per month (negotiable – depending on your experience)

Requirements:

  • Training/ Educator or Consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service / support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage

Responsibilities :

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers

Closing Date: 15 February 2025

To apply for this position: Send MS Word format CV to jobs@emporium.co.za and use POS25031 – Customer Support Consultant in the subject line

Customer Support Consultant (POS25031)

Somerset West

R 20 000 to R 25 000 per month (negotiable – depending on your experience)

Requirements:

  • Training/ Educator or Consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service / support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage

Responsibilities :

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers

Closing Date: 15 February 2025

To apply for this position: Send MS Word format CV to jobs@emporium.co.za and use POS25031 – Customer Support Consultant in the subject line

  • Training/ Educator or Consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service / support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage
  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers
  • Customer
25 Apr 2025;   from: careers24.com

Similar jobs

  • Emporium Human Capital
  • Retreat
R 20 000 R 25 000 a month
... and use POS25031 – Customer Support Consultant in the subject line Customer Support Consultant (POS25016) Somerset West ... and use POS25031 – Customer Support Consultant in the subject line Customer Support Consultant (POS25016) Somerset West ...
2 days ago
  • Emporium Human Capital
  • Retreat
R 20 000 R 25 000 a month
... and use POS25031 – Customer Support Consultant in the subject line Customer Support Consultant (POS25016) Somerset West ... and use POS25031 – Customer Support Consultant in the subject line Customer Support Consultant (POS25016) Somerset West ...
2 days ago
  • Emporium Human Capital
  • Retreat
R 20 000 R 25 000 a month
... and use POS25031 – Customer Support Consultant in the subject line Requirements: Customer Support Consultant (POS25016) Somerset ... and use POS25031 – Customer Support Consultant in the subject line Customer Support Consultant (POS25016) Somerset West ...
2 days ago
  • Emporium Human Capital
  • Retreat
R 20 000 R 25 000 a month
Description: Customer Support Consultant (POS25031) Somerset West R ... use POS25031 – Customer Support Consultant in the subject line Requirements: Customer Support Consultant (POS25031) ... za and use POS25031 – Customer Support Consultant in the subject line ...
2 days ago