Description:
About the jobCompany Description
Bunny Digital is an internet and IT infrastructure company that specializes in providing fast, cost-effective internet solutions for developers and body corporate managers. Additionally, we offer internet and hardware management services for businesses. Our unique love for personalized support sets us apart from the competition.
Role Description
This is a full-time hybrid role for a Network Support Technician at Bunny Digital. The role will be located in City of Cape Town with occasional visits to client sites. The Network Support Technician will be responsible for day-to-day tasks such as network administration, technical support, network troubleshooting, and network security.
We are looking for a cheerful extrovert to represent our company, putting our best foot forward at every opportunity.
Key Responsibilities:
- Configure, deploy, and maintain routers, switches, and wireless devices. Mainly Mikrotik devices
- Monitor and troubleshoot network performance issues to ensure minimal downtime.
- Implement and manage network security protocols, including firewalls and VPNs.
- Maintain accurate documentation of network configurations and changes.
- Provide technical support and training to internal teams and clients as needed.
- Stay updated on the latest Mikrotik technologies and industry best practices.
Qualifications and Skills:
- 3+ years of experience in network engineering, with a focus on Mikrotik hardware.
- Strong understanding of networking protocols (TCP/IP, OSPF, BGP, VLANs, etc.).
- Hands-on experience with Mikrotik RouterOS and WinBox.
- Familiarity with network monitoring tools and troubleshooting techniques.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal abilities.
- Certifications such as MTCNA, MTCRE, or CCNA are a plus.
- Code 8 Drivers license
Applications close on 21 May 2025