Description:
Main Purpose of the role:
We are seeking a Strategic Data Insights Manager to leverage operational and client data from our facilities Management systems to drive business growth and client decision-making. This role blends business development, data analytics, strategic insights, and client engagement, making it ideal for a commercially savvy data professional who can translate numbers into business opportunities.
Education and experience required:
- Bachelor’s degree in Business Analytics, Data Science, Engineering, Finance, or a related field.
- 3 – 5 years in data analytics, business intelligence, or operations analytics
- 2+ years in a client-facing or commercial role (e.g., sales, account management or similar)
- Strong experience in data analysis, business intelligence, or sales analytics, preferably within facilities management, real estate, or services industries.
- Proficiency in Excel, Power BI, Tableau, or other visualization tools.
- Familiarity with SQL, Python, or R is a plus but not required.
- Experience working with CAFM systems, ERP platforms, or operational data tools is highly advantageous.
Key Areas of responsibility:
- Data Analytics & Insights
- Analyse operational, financial, and performance data from the CAFM system to uncover trends, inefficiencies, and opportunities.
- Develop customized reports and dashboards to support client decision-making and optimize facilities management operations.
- Identify patterns in service performance, cost savings, asset utilization, and maintenance trends to demonstrate business value to clients.
- Use predictive analytics to forecast maintenance needs, cost projections, and business opportunities.
- Client Engagement & Business Growth
- Work closely with regional managers and the sales team to present data-driven insights that enhance client retention and growth.
- Prepare compelling data-driven presentations for client meetings, showcasing operational efficiencies and value-added services.
- Partner with clients to develop strategic recommendations that optimize their facilities management operations.
- Leverage data storytelling to support upselling and cross-selling initiatives at existing sites.
- Sales & Business Development Support
- Proactively identify, pursue, and lead new business opportunities in line with the company’s growth strategy.
- Drive the full sales process from prospecting to contract negotiation, ensuring a strong pipeline of opportunities.
- Build and maintain relationships with prospective clients, understanding their needs and positioning the company’s value proposition effectively.
- Provide data-backed insights to support proposals and bids for new business opportunities.
- Assist in crafting ROI models that demonstrate the financial and operational benefits of our services.
- Collaborate with internal teams to develop competitive proposals and solutions tailored to client requirements.
- Use data to support and guide operational teams in identifying upselling and cross-selling opportunities within existing client accounts.
- Monitor market trends and competitor activity to inform business development strategies.
- Work with marketing and sales teams to create case studies, white papers, and industry benchmarking reports using company data.
- Develop custom reports for prospective clients that highlight cost-saving potential and operational efficiencies.
- Continuous Improvement & Technology Adoption
- Collaborate with the operations and technology teams to refine how data is captured, structured, and analyzed.
- Identify opportunities to automate reporting and analytics within the CAFM system.
- Stay updated on data visualization tools, AI analytics, and industry best practices to enhance data-driven decision-making.
Knowledge Skills and Competencies required:
Commercial & Sales Skills:
- Strong ability to interpret data in a business context and translate insights into actionable recommendations.
- Excellent presentation and storytelling skills to communicate data-driven findings to non-technical stakeholders.
- Experience in client-facing roles, sales support, or account management is a strong advantage.
- A natural business mindset with the ability to identify revenue-generating opportunities from data insights.
Soft Skills & Mindset:
- Strategic thinker with an analytical and problem-solving mindset.
- Ability to work cross-functionally with sales, operations, and technology teams.
- Strong communication and persuasion skills, with the ability to simplify complex data for decision-makers.
- Proactive, self-driven, and adaptable to a fast-moving business environment.
- An Influencer - charismatic, persuasive, and excel at building relationships, good at selling ideas and services.
- Loves engaging with people, storytelling.
- Detail-focused, accurate, and thrives in working with data and systems.
- Systematic, values precision, analysis and great at interrogating datasets for meaningful insights
Requirements:
- Bachelor’s degree in Business Analytics, Data Science, Engineering, Finance, or a related field.
- 3 – 5 years in data analytics, business intelligence, or operations analytics
- 2+ years in a client-facing or commercial role (e.g., sales, account management or similar)
- Strong experience in data analysis, business intelligence, or sales analytics, preferably within facilities management, real estate, or services industries.
- Proficiency in Excel, Power BI, Tableau, or other visualization tools.
- Familiarity with SQL, Python, or R is a plus but not required.
- Experience working with CAFM systems, ERP platforms, or operational data tools is highly advantageous.
- Analyse operational, financial, and performance data from the CAFM system to uncover trends, inefficiencies, and opportunities.
- Develop customized reports and dashboards to support client decision-making and optimize facilities management operations.
- Identify patterns in service performance, cost savings, asset utilization, and maintenance trends to demonstrate business value to clients.
- Use predictive analytics to forecast maintenance needs, cost projections, and business opportunities.
- Work closely with regional managers and the sales team to present data-driven insights that enhance client retention and growth.
- Prepare compelling data-driven presentations for client meetings, showcasing operational efficiencies and value-added services.
- Partner with clients to develop strategic recommendations that optimize their facilities management operations.
- Leverage data storytelling to support upselling and cross-selling initiatives at existing sites.
- Proactively identify, pursue, and lead new business opportunities in line with the company’s growth strategy.
- Drive the full sales process from prospecting to contract negotiation, ensuring a strong pipeline of opportunities.
- Build and maintain relationships with prospective clients, understanding their needs and positioning the company’s value proposition effectively.
- Provide data-backed insights to support proposals and bids for new business opportunities.
- Assist in crafting ROI models that demonstrate the financial and operational benefits of our services.
- Collaborate with internal teams to develop competitive proposals and solutions tailored to client requirements.
- Use data to support and guide operational teams in identifying upselling and cross-selling opportunities within existing client accounts.
- Monitor market trends and competitor activity to inform business development strategies.
- Work with marketing and sales teams to create case studies, white papers, and industry benchmarking reports using company data.
- Develop custom reports for prospective clients that highlight cost-saving potential and operational efficiencies.
- Collaborate with the operations and technology teams to refine how data is captured, structured, and analyzed.
- Identify opportunities to automate reporting and analytics within the CAFM system.
- Stay updated on data visualization tools, AI analytics, and industry best practices to enhance data-driven decision-making.
- Strong ability to interpret data in a business context and translate insights into actionable recommendations.
- Excellent presentation and storytelling skills to communicate data-driven findings to non-technical stakeholders.
- Experience in client-facing roles, sales support, or account management is a strong advantage.
- A natural business mindset with the ability to identify revenue-generating opportunities from data insights.
- Strategic thinker with an analytical and problem-solving mindset.
- Ability to work cross-functionally with sales, operations, and technology teams.
- Strong communication and persuasion skills, with the ability to simplify complex data for decision-makers.
- Proactive, self-driven, and adaptable to a fast-moving business environment.
- An Influencer - charismatic, persuasive, and excel at building relationships, good at selling ideas and services.
- Loves engaging with people, storytelling.
- Detail-focused, accurate, and thrives in working with data and systems.
- Systematic, values precision, analysis and great at interrogating datasets for meaningful insights
24 Apr 2025;
from:
careers24.com