Transfers Administrator

Description:

Key Responsibilities:

Monitor client movement—track when customers are relocating or selling properties.
Contact outgoing clients to determine their new location and offer services there if available.
Identify and engage with new property owners or tenants, pitching our services to retain the existing contract or sign a new one.
Liaise with the sales and customer service teams to ensure smooth account transitions.
Update internal systems with accurate transfer data and client status.
Prepare and process all administrative documentation related to transfers, cancellations, and new sign-ups.
Maintain a high level of customer service throughout the process.
Provide weekly reports on transfers, leads, and conversion outcomes.

Requirements:

Requirements:

Proven administrative experience (2+ years preferred).
Background in the security industry or related field is advantageous.
Strong communication and interpersonal skills.
Target-driven with a customer-first attitude.
Ability to work independently and manage multiple leads simultaneously.
Proficient in MS Office and CRM systems.
Strong organizational and time-management skills.