Description:
Job Title: Virtual Administrative Assistant
Locations: Johannesburg and Cape Town, South Africa
Email for Applications: thendosadiki@gmail.com
Job Overview:
Our Interior decor Company is seeking a highly organized and efficient Virtual Administrative Assistant to support our interior design teams in both Johannesburg and Cape Town. This role is crucial in ensuring smooth operations, effective communication, and exceptional client service. The ideal candidate will be a proactive problem-solver with excellent communication skills and a strong ability to manage multiple tasks in a fast-paced environment.
Responsibilities:
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Order Management:
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Track and update the status of orders.
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Liaise with suppliers to ensure timely delivery of products.
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Maintain accurate records of all orders and related documentation.
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Order Updates:
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Communicate order updates to clients and project managers promptly.
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Address client inquiries and resolve any order-related issues.
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Proactively provide clients with information regarding their orders.
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WhatsApp Communication:
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Monitor and respond to client inquiries via WhatsApp in a timely and professional manner.
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Provide information about products, services, and order status via WhatsApp.
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Maintain a high level of customer service through WhatsApp communication.
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Project Manager Support:
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Assist project managers with the creation and management of orders.
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Provide administrative support to project managers as needed.
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Help coordinate project timelines and ensure deadlines are met.
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Gather necessary information (measurements, client preferences, etc.) to facilitate the order process.
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General Administrative Tasks:
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Maintain and organize digital files and documents.
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Schedule meetings and manage calendars.
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Prepare reports and presentations as needed.
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Handle other administrative tasks as assigned.
Qualifications:
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Excellent written and verbal communication skills in English.
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Strong organizational and time-management skills.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
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Ability to work independently and as part of a team.
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Strong attention to detail and accuracy.
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Ability to handle sensitive information with confidentiality.
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Familiarity with the interior design industry is an asset.
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Reliable internet access and a suitable home office setup.
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Experience with WhatsApp Business is a plus.
To Apply:
Please submit your resume experience to thendosadiki@gmail.com.
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