Description:
Inbound Tour Consultant - Group Series (Intermediate)
Salary R25k – R30k CTC - Negotiable on experience (Benefits Included)
Northern Suburbs, Cape Town – Office Based
Tours and Safaris – Leaders in Southern Africa are looking for an experienced Group Consultant, to join the Group Series Department.
The successful candidate will be responsible for assisting with the planning, coordination, and execution of group series tours. This role requires strong communication skills, a passion for travel, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
Assist in creating, costing, and managing itineraries for group series tours.
- Coordinate with suppliers, including accommodation providers, transport services, and activity operators, to secure bookings.
- Handle client inquiries and provide exceptional customer service.
- Process reservations and ensure all logistics are accurately planned.
- Prepare travel documents such as itineraries, vouchers, and confirmations.
- Monitor and manage tour budgets to ensure cost-effectiveness.
- Resolve any on-tour challenges or emergencies promptly and professionally.
- Maintain up-to-date knowledge of travel trends, destinations, and supplier offerings.
- Work closely with the sales and operations teams to deliver seamless tour experiences.
- Multi-tasking and attention to detail.
- Detail-oriented and customer-focused
Requirements:
- Experience: 2-4 years in a similar role within the travel or tourism industry.
- Education: A diploma or degree in Tourism, Hospitality, or a related field is preferred.
Skills:
· Strong organizational and multitasking abilities.
· Excellent communication and interpersonal skills.
· Attention to detail and ability to work under pressure.
· Proficiency in reservation systems and Microsoft Office Suite.
· Knowledge of destinations and tourism products relevant to group travel.· Other: Ability to work flexible hours, including occasional weekends or after-hours support when needed.
natalie@careerdynamics.co.za astridr@careerdynamics.co.za Connect to our LinkedIn page - https://www.linkedin.com/company/career-dynamics-sa/