Description:
Hire Resolve is currently seeking a Commercial Underwriter on behalf of our client — a leading player in the short-term insurance industry , based in Bryanston . This is an exciting opportunity to join a reputable insurer known for its robust commercial portfolio and strong presence in the market. The ideal candidate will bring solid underwriting experience, a sharp eye for risk assessment, and a client-centric mindset to contribute to the continued growth and success of the underwriting division.Responsibilities
Underwriting and Policy Administration
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Issue new policies, renewals, and endorsements using the C360 system
-
Prepare new business quotes
-
Underwrite in line with established standards, policies, and procedures
-
Support the sales team in acquiring and retaining profitable business
-
Handle all policy documentation and ensure accuracy and compliance
-
Review and authorise documentation before dispatch
-
Resolve queries according to company protocols
-
Negotiate renewal terms and prepare renewal documents
-
Conduct timely renewal reviews and calculate retentions
-
Request, monitor, and follow up on surveys as required
-
Identify and correct unprofitable policies
-
Ensure adequate risk exposure levels across policies
-
Final review of policies before delivery to clients
-
Provide client support through telephone communication for queries or amendments
-
Maintain organised electronic records of all work
Customer Service Delivery
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Ensure service and quality levels meet required outputs and standards
-
Resolve escalated customer complaints and provide appropriate feedback
-
Align daily routines with operational plans to meet service delivery targets
-
Contribute to the creation of new service delivery standards and procedures
People Practices
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Align with company culture and values
-
Share product, process, and system knowledge with colleagues
-
Collaborate effectively with the underwriting team to meet service goals
Continuous Improvement
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Adhere to all organisational policies and practices
-
Identify and recommend improvements to underwriting and administrative processes
Requirements
Education & Qualifications
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Matric (Grade 12)
-
NQF Level 5 in Short-Term Insurance
-
Regulatory Exam Level 1
-
Minimum of 5 years relevant commercial underwriting experience
-
Confirmation of DOFA from the Financial Sector Conduct Authority (FSCA)
-
Experience with the Cardinal 360 system is advantageous
Knowledge
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Proficiency in Microsoft Office
-
Strong understanding of commercial insurance products and the financial services industry
Skills & Attributes
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Strong analytical and attention-to-detail abilities
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Ability to work independently and collaboratively
-
Proactive, diplomatic, and solution-oriented
-
Excellent communication skills—verbal and written
-
Effective task prioritisation
-
Logical and professional approach to work
-
Strong work ethic and dependability
-
Resilience in a high-pressure, fast-paced environment
-
High ethical standards
Benefits
- Market-related salary
-
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
- Please use " Commercial Underwriter" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
Requirements:
-
Issue new policies, renewals, and endorsements using the C360 system
-
Prepare new business quotes
-
Underwrite in line with established standards, policies, and procedures
-
Support the sales team in acquiring and retaining profitable business
-
Handle all policy documentation and ensure accuracy and compliance
-
Review and authorise documentation before dispatch
-
Resolve queries according to company protocols
-
Negotiate renewal terms and prepare renewal documents
-
Conduct timely renewal reviews and calculate retentions
-
Request, monitor, and follow up on surveys as required
-
Identify and correct unprofitable policies
-
Ensure adequate risk exposure levels across policies
-
Final review of policies before delivery to clients
-
Provide client support through telephone communication for queries or amendments
-
Maintain organised electronic records of all work
-
Ensure service and quality levels meet required outputs and standards
-
Resolve escalated customer complaints and provide appropriate feedback
-
Align daily routines with operational plans to meet service delivery targets
-
Contribute to the creation of new service delivery standards and procedures
-
Align with company culture and values
-
Share product, process, and system knowledge with colleagues
-
Collaborate effectively with the underwriting team to meet service goals
-
Adhere to all organisational policies and practices
-
Identify and recommend improvements to underwriting and administrative processes
-
Matric (Grade 12)
-
NQF Level 5 in Short-Term Insurance
-
Regulatory Exam Level 1
-
Minimum of 5 years relevant commercial underwriting experience
-
Confirmation of DOFA from the Financial Sector Conduct Authority (FSCA)
-
Experience with the Cardinal 360 system is advantageous
-
Proficiency in Microsoft Office
-
Strong understanding of commercial insurance products and the financial services industry
-
Strong analytical and attention-to-detail abilities
-
Ability to work independently and collaboratively
-
Proactive, diplomatic, and solution-oriented
-
Excellent communication skills—verbal and written
-
Effective task prioritisation
-
Logical and professional approach to work
-
Strong work ethic and dependability
-
Resilience in a high-pressure, fast-paced environment
-
High ethical standards
- Market-related salary
-
Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
- Please use " Commercial Underwriter" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: gustav.vogel@hireresolve.us
- Please use " Commercial Underwriter" as your subject line when applying via email