Description:
We are looking for:
A proactive Returns Clerk to handle the processing, evaluation, and documentation of returned products. If you’re detail-oriented, technically savvy, and enjoy solving problems, this role is for you!
Knowledge and abilities:
- Strong attention to detail and organizational skills
- Good communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office (especially Excel) and experience with inventory systems
- Basic understanding of warehouse/logistics operations
- Ability to work independently and as part of a team
- Problem-solving skills and initiative in resolving return-related issues
Key Responsibilities:
- Receive and verify returned goods against invoices and goods return notes
- Inspect and test products to determine faults and decide on repairs, replacements, or credits
- Diagnose issues, repair products where spares are available, or strip for parts if beyond repair.
- Process accurate credit notes and handle related customer queries
- Maintain detailed records and submit regular return reports
- Communicate clearly with customers regarding technical issues
- Support quality control, identify product trends, and flag recurring issues
Assist with inventory audits and help improve return processes
Boxes to tick:
- Matric
- 1–2 years of experience in a similar role (returns, warehouse, or tech support)
- Computer literate
- Ability to solve technical problems
Requirements:
We are looking for:
A proactive Returns Clerk to handle the processing, evaluation, and documentation of returned products. If you’re detail-oriented, technically savvy, and enjoy solving problems, this role is for you!
Knowledge and abilities:
- Strong attention to detail and organizational skills
- Good communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office (especially Excel) and experience with inventory systems
- Basic understanding of warehouse/logistics operations
- Ability to work independently and as part of a team
- Problem-solving skills and initiative in resolving return-related issues
Key Responsibilities:
- Receive and verify returned goods against invoices and goods return notes
- Inspect and test products to determine faults and decide on repairs, replacements, or credits
- Diagnose issues, repair products where spares are available, or strip for parts if beyond repair.
- Process accurate credit notes and handle related customer queries
- Maintain detailed records and submit regular return reports
- Communicate clearly with customers regarding technical issues
- Support quality control, identify product trends, and flag recurring issues
Assist with inventory audits and help improve return processes
Boxes to tick:
- Matric
- 1–2 years of experience in a similar role (returns, warehouse, or tech support)
- Computer literate
- Ability to solve technical problems
We are looking for:
A proactive Returns Clerk to handle the processing, evaluation, and documentation of returned products. If you’re detail-oriented, technically savvy, and enjoy solving problems, this role is for you!
Knowledge and abilities:
- Strong attention to detail and organizational skills
- Good communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office (especially Excel) and experience with inventory systems
- Basic understanding of warehouse/logistics operations
- Ability to work independently and as part of a team
- Problem-solving skills and initiative in resolving return-related issues
Key Responsibilities:
- Receive and verify returned goods against invoices and goods return notes
- Inspect and test products to determine faults and decide on repairs, replacements, or credits
- Diagnose issues, repair products where spares are available, or strip for parts if beyond repair.
- Process accurate credit notes and handle related customer queries
- Maintain detailed records and submit regular return reports
- Communicate clearly with customers regarding technical issues
- Support quality control, identify product trends, and flag recurring issues
Assist with inventory audits and help improve return processes
Boxes to tick:
- Matric
- 1–2 years of experience in a similar role (returns, warehouse, or tech support)
- Computer literate
- Ability to solve technical problems
- Strong attention to detail and organizational skills
- Good communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office (especially Excel) and experience with inventory systems
- Basic understanding of warehouse/logistics operations
- Ability to work independently and as part of a team
- Problem-solving skills and initiative in resolving return-related issues
- Receive and verify returned goods against invoices and goods return notes
- Inspect and test products to determine faults and decide on repairs, replacements, or credits
- Diagnose issues, repair products where spares are available, or strip for parts if beyond repair.
- Process accurate credit notes and handle related customer queries
- Maintain detailed records and submit regular return reports
- Communicate clearly with customers regarding technical issues
- Support quality control, identify product trends, and flag recurring issues
- Matric
- 1–2 years of experience in a similar role (returns, warehouse, or tech support)
- Computer literate
- Ability to solve technical problems
23 Apr 2025;
from:
careers24.com