Description:
PURPOSE STATEMENT
• To provide strategic technical direction and manage multiple technical teams responsible for the technical
delivery of the full product lifecycle; all product features and support and maintenance related tasks in respect of
the product
• Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these
environments.
DIRECT REPORTS
The job holder has direct reports (one or more of the following depending on the product):
• Team Leader: Operations
• Team Leader: Technology
• Team Leader: Data and Analytics
Indirect reports (one or more of the following):
• Software Engineers
• Test Engineers
• Business Analysts
• Product Owners
• Systems Engineers (Network, Security, Cloud, Infrastructure, Data)
• DBA’s
• Data Scientists
• BIBA
• Production Support Technicians
KEY PERFORMANCE AREAS
1.Provide software services to a product by delivering system changes and enhancements
2. Risk and control / compliance
3. Third party relationship management
4. People management
5. Budgeting, control and reporting
KEY TASKS & ACCOUNTABILITIES
Provide software services to a product by delivering system developments, changes and enhancements
Software development scope
• Responsible for developing a designated group of software systems that are used to service / sell to an
internal customer / client i.e. a product or channel or platform.
• Responsible for all software systems that make up the product.
• Responsible for the critical banking systems and / or system components according to the particular product
• Refer to critical banking systems and / or system components during the execution of tasks / projects
according to the particular product
• Derive functional solution options within current system landscape for all identified opportunities for product,
process or system improvement
• Accountable for quality assurance of software development work.
• Work closely with and contract with the Head: Technology Strategies to ensure the right and best
technologies are adopted and effectively implemented and embedded for the product.
Responsible for negotiating with the Product Manager and agreeing with the Product Head, the tactical
and specific delivery expectations; what needs to be delivered by when. Achieved by operational
planning, management and execution in respect of:
o Managing the planning process to derive delivery timelines
o Contracting timelines with Product Head and, where appropriate for the product, Project Manager
and the Pr