Description:
Duties:Manage staff and the outlet operation on a day-to-day basis ensuring that Guest Service is in accordance with hotels standards
Mise en place requirements are completed
Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages
Ensure that whenever necessary corrective action is taken when staff do not meet the standards
Ensure that beverage stock movement is correctly and accurately tracked
Ensure end of service cash-ups and float management are completed
Coordinating special requests and extraordinary tasks
Ensure a guest satisfaction
Ensure that monthly staff 1:1 and appraisals are completed
Ensure the rostering of staff to meet the operational needs of the business
Monitoring and reporting cover counts, and average spend trends
Actively proposing promotional ideas
Personally driving all on-the-job training within the department
Requirements:
Diploma in Hotel or Food & Beverage Management advantageous
At least 3 years food and beverage service experience in a 4 / 5* Hotel Bar or Upmarket Cocktail
Bar; of which 2 years should be in a supervisory or management role.
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
Experience at operator level of a Point of Sales System exposure to Micros advantageous
Experience at operator level of a Stock Management System exposure to FnBShop
Highly presentable
Solid English verbal and written communication skills
Fluent with hospitality language and terminology, particularly food and beverage vocabulary
Exposure and understanding of restaurant financials
Able to work flexible hours, weekends and holidays
18 Apr 2025;
from:
gumtree.co.za