Description:
DUTIES AND RESPONSIBILITIES:Operations:
Ensuring linen and towels of different properties are collected daily Developing and enforcing linen storage and treatment SOPs Ensure that all the linen is washed, dried and stored daily Ensuring that different properties linen is returned to the correct property, within a reasonable time frame Keep effective control on all linen stock Manage the Guest Laundry services Human Resources:
In the absence of a manager: Allocating staff shifts, in accordance with labour law and company policies Administer monthly staff tests when required by manager Assisting in the training and coaching of staff, to help them perform their duties effectively To ensure that attendance registers are completed daily and in accordance with statutory regulations Participate in progressive discipline Assisting in employee development through status reviews, career and personal development Communicating with supervisors, peers and subordinates Financial
Ensuring that cost-effective chemicals and equipment is used Managing up-cycling processes to ensure only good quality linen is kept in circulation (Do Good Projects, pink linen etc.) Ensuring laundry equipment is serviced and maintained to ensure effective use Assisting other department with dying of clothing to lengthen clothing life span Ensuring that all linen is accounted for to minimise linen going missing Management:
Assisting in maintaining laundry machines and equipment Assisting in organising, planning and prioritising work according to specific needs Ensuring a safe working environment for staff is maintained Supervising staff and ensuring staff understand what their duties are Performing quality control checks Coordinating with other departments to assists in urgent/specific laundry service needs General
Upsell the guest laundry services Maintaining good relationships with other departments Maintaining a clean work environment that is compliant with company standards
MINIMUM REQUIREMENTS:
Qualifications:
Grade 12 Hospitality/Accommodation Diploma or similar Experience:
At least 5 years experience in a similar position in a 4/5-star hotel Previous Management Experience
COMPETENCIES
Communication Able to read, write and converse in English Comprehension Cognition/Thinking:
Analysis/Reasoning Decision making & judgement
18 Apr 2025;
from:
gumtree.co.za