Description:
POSITION – HOUSEKEEPING MANAGER LOCATION – CAPE TOWN SALARY: MARKET RELATED WITH MEDICAL AID/PROVIDENT FUND Our client a leader in the industry is looking for a detail-oriented, hands-on Housekeeping Manager to join the team at a Luxury Hotel in Cape Town. The ideal candidate will oversee the day-to-day operations of the housekeeping department. To manage and coordinate the activities of the housekeeping department, ensuring that all guest rooms, public areas, and back-of-house areas are consistently clean, well-maintained, and presented to the highest standards. Key Responsibilities: • Supervise and support daily housekeeping operations across all areas of the hotel. • Maintain cleanliness and presentation standards in guest rooms, corridors, public areas, and service areas. • Ensure all health, safety, and hygiene protocols are followed. • Manage staffing levels and scheduling in line with occupancy and operational needs. • Train, coach, and motivate housekeeping staff to maintain productivity and service excellence. • Conduct regular inspections and quality audits. • Monitor stock levels and coordinate ordering of linen, guest supplies, and cleaning materials. • Respond promptly and professionally to guest requests, feedback, and complaints. • Work closely with other departments, particularly Front Office and Maintenance, to ensure seamless operations. Qualifications and Experience: • Minimum of 3 years’ experience in a housekeeping supervisory or managerial role within a 4- or 5-star hotel environment. • Strong knowledge of housekeeping procedures, equipment, and chemical handling. • Proven experience in managing a diverse team in a fast-paced hospitality setting. • Experience with Property Management Systems (e.g., Opera) and housekeeping software (OMNI, Materials control) is preferred. • Relevant qualification or certification in Hospitality Management (advantageous). Key Skills and Attributes: • Excellent leadership and team management skills. • High attention to detail and a passion for cleanliness. • Strong time management and organizational skills. • Effective communication, both verbal and written. • Problem-solving ability and a proactive approach. • Flexibility to work shifts, weekends, and public holidays. Please e-mail Lauren your applications directly to clients@servicesolutions.co.zaSalary: RNegotiable
Consultant Name: Marlene Smith
17 Apr 2025;
from:
gumtree.co.za