Description:
Main Job Purpose:To drive business growth by managing and expanding relationships with clients in both the government and private sectors. The Account Manager will focus on promoting all the company services, including Data Protection (Backup), Servers, Storage, HCI, Cloud, Backup, and Microsoft Services, ensuring customer satisfaction, retention, and new business acquisition. The role encompasses both new business development (hunting) and existing account management (farming).
Minimum Desired Qualifications:
Bachelors Degree in Business Administration, Marketing, Information Technology, or a related field. Certification in sales or account management (e.g., Sales Management, Key Account Management)
Minimum Desired Experience
8 - 10 years IT Technical Sales experience, with emphasis on ICT Client Services (End user devices, Boardroom equipment, end user resources etc) 6 8 Extensive Account Management and Sales Experience in the Public Sector within the ICT industry Business development experience Proven track record of success in managing government and private sector accounts. Strong understanding of IT infrastructure and services, including Data Protection, Servers, Storage, HCI, Cloud, and Microsoft solutions.
Minimum Desired Competencies
Self-starter with highly developed interpersonal skills, decisive and result oriented Excellent written, verbal and presentation skills Fluency in English. Exceptional analytical skills for analysing and determining client requirements Work well under pressure and commit to deadlines Have excellent people skills and intuitive to customers business needs Strong customer service and interpersonal skills for dealing with different types of customers and clients The ability to work independently and within a team Basic accounting and/or technical knowledge. Excellent Understanding of Government supply chain processes and tender / bid process Must understand, appreciate and follow company processes. ICT knowledge Client Services specific Business acumen, compliance, and organising Strong sales and negotiation skills. Excellent relationship-building and communication abilities. In-depth knowledge of IT products and services, particularly the companies offerings. Ability to identify customer needs and align solutions effectively. Proficiency in CRM tools and sales analytics.
Reporting Structure
Responsibilities and Accountability
Customer Relationshi
15 Apr 2025;
from:
gumtree.co.za