Description:
Rental Centre Manager - Suzuki Rental Division R20000 - R30000 / Johannesburg South
Key Performance Indicators (KPIs):
Customer Satisfaction Score: Ensure customer feedback is monitored and analyzed through surveys and reviews.
Fleet Utilization Rate: Maintain a high occupancy rate by monitoring the percentage of vehicles rented relative to total fleet capacity.
Revenue Growth: Track monthly and yearly revenue metrics to assess business performance and success.
Occupancy Rate: Analyze the average rental duration to optimize pricing strategies and fleet management.
Customer Retention Rate: Measure the percentage of repeat customers to gauge loyalty and satisfaction levels.
Average Rental Duration: Utilize this metric to fine-tune pricing and fleet utilization.
Operational Costs: Ensure expenses align with budget predictions and overall revenue growth.