Description:
Are you an experienced and results-driven leader with a passion for operational excellence? My client is looking for a dynamic and strategic General Manager to join their team. As a General Manager, you will be responsible for the following:- Oversee margins and discounts to ensure consistent revenue growth.
- Guide and mentor Sales Reps to adhere to selling principles and ensure that performance targets are met.
- Monitor and manage spending within flexible budgets, to meet revenue and income targets.
- Take action when targets are not met, ensuring continuous profit growth.
- Ensure that all goods are received, checked, and put away daily. Oversee daily cycle counts to maintain stock accuracy.
- Ensure that deliveries are made on time and in full, achieving customer service turnaround standards.
- Monitor delivery performance and service standards of external couriers.
- Oversee customer service operations in the Call Centre/Internal Sales team, ensuring that all complaints and queries are resolved within SLAs.
- Ensure that warehouse operations adhere to standard procedures.
- Build and maintain customer relationships, resolving issues related to logistics, pricing, returns, and repairs promptly.
- Promote the usage of our digital platforms, encouraging online transactions to drive growth.
- Oversee head counts, manage overtime, and ensure that leave and absenteeism are effectively planned.
- Facilitate training initiatives and ensure that employees are aligned with their performance goals and ratings.
What Do You Need?:
- Grade 12 qualification
- A 3-year qualification in Business Management or Commerce
- 8-10 years of experience in sales and operational management, at a senior management level
- Willingness to travel as required
APPLY NOW!
If you are interested in this opportunity, please apply directly. For more vacancies, please visit https://www.networkrecruitmentinternational.com
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information contact:
Rudi Delport
Talent Specialist in Finance and Supply Chain
012 348 4940
Requirements:
- Oversee margins and discounts to ensure consistent revenue growth.
- Guide and mentor Sales Reps to adhere to selling principles and ensure that performance targets are met.
- Monitor and manage spending within flexible budgets, to meet revenue and income targets.
- Take action when targets are not met, ensuring continuous profit growth.
- Ensure that all goods are received, checked, and put away daily. Oversee daily cycle counts to maintain stock accuracy.
- Ensure that deliveries are made on time and in full, achieving customer service turnaround standards.
- Monitor delivery performance and service standards of external couriers.
- Oversee customer service operations in the Call Centre/Internal Sales team, ensuring that all complaints and queries are resolved within SLAs.
- Ensure that warehouse operations adhere to standard procedures.
- Build and maintain customer relationships, resolving issues related to logistics, pricing, returns, and repairs promptly.
- Promote the usage of our digital platforms, encouraging online transactions to drive growth.
- Oversee head counts, manage overtime, and ensure that leave and absenteeism are effectively planned.
- Facilitate training initiatives and ensure that employees are aligned with their performance goals and ratings.
- Grade 12 qualification
- A 3-year qualification in Business Management or Commerce
- 8-10 years of experience in sales and operational management, at a senior management level
- Willingness to travel as required
13 Apr 2025;
from:
careers24.com