Description:
Requirements:Relevant qualification Minimum of 3-5 years of experience in the automotive industry with 3-5 years of working experience in human resources, including consulting and training At least 3-5 years of direct experience in coaching individuals or teams, ideally within a business context or in a sales/service environment Motor dealer experience is preferred Experience in customer experience, sales teams, and service departments to improve performance Expertise in developing action plans, delivering coaching sessions, and guiding individuals through change and improvement processes Ability to manage multiple projects simultaneously while ensuring timely and successful outcomes This role requires travel both within and outside of South Africa, so a valid drivers license and passport are essential. Own transport is also required.
Responsibilities and expectations but not limited to:
Human Resource Consultant:
Integrate people strategy and company objectives with dealer requirements and HR service offerings. Support training development within the delivery organisation, including reviews, gap assessments, and sourcing and advising on learning strategies and content. Support internal communication strategies for development and planning for internal and external stakeholders. Research, prepare communication materials, and deliver presentations, providing recommendations based on best practices and expertise. Lead or support the design, development, and implementation of talent management and development programs such as succession planning and leadership development. Develop creative strategies, methods, and tools to assess organisational development and human performance and measure progress in achieving objectives. Prepare plans and costings for projects / initiatives and lead internal project teams and external service providers. Market company services to the dealer network. Ensure effective time management, balancing HR services across Elite Dealers and other KPI-related activities. Identify and assess human performance-related business improvement opportunities and share innovative human performance concepts. Research, develop, and share human performance reference materials to contribute to the companys knowledge capital. Coach:
Coordinate and schedule regular meetings between the dealership team and coach to review progress and align on objectives. Conduct gap analysis and root cause analysis within the dealership, evaluating staff capabilities, customer service, sales processes, and operational efficiency. Develop action plans with dealership staff to address identified gaps and align with dealership goals. Pro
11 Apr 2025;
from:
gumtree.co.za