Sales Coordinator / Administrator

Description:

Cape Town – Kraaifontein: My client, a well-established and reputable company specializing in premium culinary essentials, is looking for a highly organized and proactive Sales Administrator to join its Sales Team. This role is based at the Kraaifontein branch and requires an individual with a keen eye for detail, strong administrative skills, and the ability to support sales operations effectively. Candidate Profile: The ideal candidate is adaptable, aligns with the company’s values, and thrives in a team-oriented environment. They should be able to manage shifting priorities with ease, collaborate seamlessly with colleagues, and contribute to a positive and cohesive workplace culture. A solutions-driven mindset and a proactive approach to problem-solving will be key to excelling in this role.

Responsibilities include but are not limited to:

• Handle sales inquiries and process customer orders on various platforms
• Verify customer details, process payments, and update data in internal systems
• Inform customers on stock availability, alternatives, and lead times
• Issue accurate invoices and coordinate orders internally
• Manage and update sales and customer records, ensuring timely responses
• Maintain and enhance the company’s online presence, including website updates
• Provide administrative support to the sales team as needed

Criteria:

• Matric
• 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous
• Computer literacy: proficient in Microsoft Office and Omni (advantageous)
• Excellent phone and email etiquette with strong customer service skills
• Proficient in English and Afrikaans (speak, read and write)
• Outgoing personality, team player, and well-organised
• Fully bilingual in Afrikaans and English, with clear communication skills
• Able to work well under pressure, maintaining a friendly, proactive approach

Candidates who currently reside in close proximity to Kraaifontein / the Northern Suburbs of Cape Town are invited to apply for this position

Requirements:

Candidate Profile: The ideal candidate is adaptable, aligns with the company’s values, and thrives in a team-oriented environment. They should be able to manage shifting priorities with ease, collaborate seamlessly with colleagues, and contribute to a positive and cohesive workplace culture. A solutions-driven mindset and a proactive approach to problem-solving will be key to excelling in this role.

Responsibilities include but are not limited to:

• Handle sales inquiries and process customer orders on various platforms
• Verify customer details, process payments, and update data in internal systems
• Inform customers on stock availability, alternatives, and lead times
• Issue accurate invoices and coordinate orders internally
• Manage and update sales and customer records, ensuring timely responses
• Maintain and enhance the company’s online presence, including website updates
• Provide administrative support to the sales team as needed

Criteria:

• Matric
• 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous
• Computer literacy: proficient in Microsoft Office and Omni (advantageous)
• Excellent phone and email etiquette with strong customer service skills
• Proficient in English and Afrikaans (speak, read and write)
• Outgoing personality, team player, and well-organised
• Fully bilingual in Afrikaans and English, with clear communication skills
• Able to work well under pressure, maintaining a friendly, proactive approach

Candidates who currently reside in close proximity to Kraaifontein / the Northern Suburbs of Cape Town are invited to apply for this position

• Handle sales inquiries and process customer orders on various platforms
• Verify customer details, process payments, and update data in internal systems
• Inform customers on stock availability, alternatives, and lead times
• Issue accurate invoices and coordinate orders internally
• Manage and update sales and customer records, ensuring timely responses
• Maintain and enhance the company’s online presence, including website updates
• Provide administrative support to the sales team as needed

• Matric
• 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous
• Computer literacy: proficient in Microsoft Office and Omni (advantageous)
• Excellent phone and email etiquette with strong customer service skills
• Proficient in English and Afrikaans (speak, read and write)
• Outgoing personality, team player, and well-organised
• Fully bilingual in Afrikaans and English, with clear communication skills
• Able to work well under pressure, maintaining a friendly, proactive approach