Description:
The ideal candidate will be responsible for designing, implementing, and supporting a wide range of ICT solutions, ensuring optimal performance, reliability, and security. This role demands a hands-on professional with strong technical knowledge across multiple platforms, particularly in wireless networking, VoIP, cybersecurity, and Microsoft environments.Key Responsibilities
Design, implement, and support ICT infrastructure solutions for a range of clients and internal systems.
Manage and maintain Microsoft 365 desktop environments.
Install, configure, and troubleshoot VoIP systems (Yeastar) and IP surveillance systems (Hikvision).
Perform wireless network planning and deployment using Ubiquiti and Mikrotik technologies.
Ensure robust cybersecurity measures are implemented and maintained across ICT environments.
Provide field support, maintenance, and upgrades to ICT systems with minimal disruption.
Diagnose and resolve complex ICT-related issues both remotely and on-site.
Document system configurations, processes, and procedures.
Mentor junior engineers and contribute to technical training sessions.
Stay up to date with emerging technologies and certifications relevant to the role.
Requirements Education & Certifications Matric Certification with Mathematics, English, and Computer Science as subjects.
CompTIA A+ and N+ International Certifications.
Microsoft 365 Certified (Desktop Environment).
VoIP Qualifications (Yeastar or equivalent).
IP Camera System Certification (Hikvision or equivalent).
MikroTik Certified Network Associate (MTCNA).
Wireless Product-Specific Certifications (Ubiquiti and/or Mikrotik).
Experience
Minimum of 35 years