Description:
Exciting Opportunity for Senior Billing Administrator – Join Our Growing Finance Team!
Are you ready to take your career to the next level with an expanding company? We are looking for a passionate and detail-oriented Senior Billing and Collections Clerk to join our dynamic Finance team! With three specialised teams within the organisation, this is your chance to be part of an expanding team and enhance your expertise in high-volume account management .
Faircape Group is a powerhouse in a range of sectors, including Healthcare, Retirement Holdings, Telecommunications, ISP, Utility Management, Infrastructure Installation, Property Management, and more. We’re looking for people who can thrive in a fast-paced, diverse environment, managing up to 150-250 active accounts daily .
Why Join Us?
At Faircape Group, we offer more than just a job — we offer an exciting career path with tons of growth potential. In this role, you’ll gain invaluable experience as you handle high-volume accounts, ensuring timely payments and providing key financial services to a variety of industries.
What We Offer:
- Quarterly performance bonuses – Your hard work will be rewarded!
- Long service leave – For those who commit to growing with us.
- Onsite Barista – Free coffee to fuel your productivity! ☕
- Subsidised vending machine snacks – Quick energy boosts whenever you need them.
- Discounted internet (ISP) packages – Stay connected at a great price.
- Flexible working hours between 07:00 and 18:00 – Achieve a perfect work-life balance.
- Subsidised parking – Easy and affordable commute.
Duties and Responsibilities:
In this role, you will oversee high-volume accounts daily and take responsibility for ensuring smooth and timely collections, invoice processing, and debtor management. You’ll handle:
- Timely issuance of invoices to ensure prompt payment processing.
- Efficient management of payment receipts and reconciliations.
- Proactive follow-up on overdue accounts to ensure timely collections.
- Establishing and maintaining customer accounts accurately.
- Resolving outstanding balances through effective communication and negotiation.
- Updating and maintaining customer records to ensure accuracy and completeness.
- Addressing customer complaints related to invoices or payment issues promptly and professionally.
- Working closely with clients to arrange and negotiate financial settlements to secure payments
- Processing corrections to invoices or accounts as needed.
- Sending reminders and notifications for overdue payments.
- Drafting and sending letters for non-payment or late payment issues.
- Handling bad debt situations, including initiating handovers for collections
Skills & Attributes:
- High Volume Account Experience : You must have proven experience in managing high-volume accounts with accuracy and attention to detail.
- Proven Experience : Solid background in debtors, invoicing, and accounts receivable processes.
- Technical Proficiency : Experience with Xero is a plus, along with strong spreadsheet and reconciliation skills.
- Problem-Solving : Ability to manage complex account reconciliations and solve issues quickly and efficiently.
- Attention to Detail : Ensuring accuracy in all aspects of the role, especially when dealing with high volumes of transactions.
- Computer Literate (experience in Google Drive, Sheets and Docs preferable)
Specific Requirements:
- Clear Health, Credit, and Criminal Record.
- Solid Written References that demonstrate your expertise and work ethic.
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45-minute lunch break. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00.
With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary
To see more about Faircape and what we have to offer go and look at our wonderful website - https://faircape.co.za/why-work-with-us/
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.
Requirements:
- Quarterly performance bonuses – Your hard work will be rewarded!
- Long service leave – For those who commit to growing with us.
- Onsite Barista – Free coffee to fuel your productivity! ☕
- Subsidised vending machine snacks – Quick energy boosts whenever you need them.
- Discounted internet (ISP) packages – Stay connected at a great price.
- Flexible working hours between 07:00 and 18:00 – Achieve a perfect work-life balance.
- Subsidised parking – Easy and affordable commute.
- Timely issuance of invoices to ensure prompt payment processing.
- Efficient management of payment receipts and reconciliations.
- Proactive follow-up on overdue accounts to ensure timely collections.
- Establishing and maintaining customer accounts accurately.
- Resolving outstanding balances through effective communication and negotiation.
- Updating and maintaining customer records to ensure accuracy and completeness.
- Addressing customer complaints related to invoices or payment issues promptly and professionally.
- Working closely with clients to arrange and negotiate financial settlements to secure payments
- Processing corrections to invoices or accounts as needed.
- Sending reminders and notifications for overdue payments.
- Drafting and sending letters for non-payment or late payment issues.
- Handling bad debt situations, including initiating handovers for collections
- High Volume Account Experience : You must have proven experience in managing high-volume accounts with accuracy and attention to detail.
- Proven Experience : Solid background in debtors, invoicing, and accounts receivable processes.
- Technical Proficiency : Experience with Xero is a plus, along with strong spreadsheet and reconciliation skills.
- Problem-Solving : Ability to manage complex account reconciliations and solve issues quickly and efficiently.
- Attention to Detail : Ensuring accuracy in all aspects of the role, especially when dealing with high volumes of transactions.
- Computer Literate (experience in Google Drive, Sheets and Docs preferable)
- Clear Health, Credit, and Criminal Record.
- Solid Written References that demonstrate your expertise and work ethic.