Where

Business Analyst

Vox Telecommunications
Johannesburg Full-day Full-time

Description:

Job Title: Business Analyst

Location: Johannesburg
Employment Type: Full-time

About Us

Voxtelecom is a forward-thinking IT company, passionate about innovation and delivering real value to our clients. We’re on a mission to drive smarter decisions through data and strategic insight — and we’re looking for a talented Junior Business Analyst to join our growing team.

The Role

As a Business Analyst, you’ll bridge the gap between business needs and technology solutions. You’ll work closely with stakeholders to understand requirements, analyse data, and recommend solutions that drive performance and efficiency.

What You’ll Be Doing:

  • Deep Dive into Systems : Investigate and understand system functionality, integrations, and underlying data structures.
  • Logical Thinking & Problem Solving : Apply analytical skills to diagnose issues, identify root causes,
  • Project Coordination : Manage tasks and initiatives across multiple teams, ensuring deliverables stay on track.
  • Collaboration & Stakeholder Engagement : Work closely with technical and business teams to align objectives and expectations.
  • Process & Documentation :
    • Investigate existing processes to ensure accuracy of reported behaviour.
    • Document changes needed.
    • Accurately assess and document as-is system behaviors, workflows, and dependencies.
    • Map business processes to identify gaps
    • Screen shot customer journeys, and Internal system user journeys.
    • Conduct User Acceptance Testing (UAT) to ensure solutions meet business needs.
    • Vet information provided by stakeholders, ensuring accuracy and completeness.
    • Assist in adding and updating product into our systems.
    • Work with KML files and assit with Precinct management for feasibility
  • Validation & Quality Assurance :
  • Agility & Adaptability : Ideal Candidate Profile

Who You Are:

  • Strong analytical and problem-solving mindset.
  • Handle multiple initiatives simultaneously, balancing priorities and shifting focus as required.
  • Self-driven, proactive, and capable of working independently.
  • Excellent communication and collaboration skills.
  • Comfortable working with technical teams, business users, and senior stakeholders.
  • Experience in process mapping and business documentation.
  • Experience with UML and business process documentation
  • Familiar with project managing multiple projects simultaneously

Preferred Qualifications & Experience

  • Familiarity with system integrations, APIs, and data flows is an advantage.

Apply Now – Be Part of Our Success Story!

If you’re ready to take on an exciting challenge, we want to hear from you!

Join us and shape the future of our business through powerful partnerships!

Requirements:

  • Deep Dive into Systems : Investigate and understand system functionality, integrations, and underlying data structures.
  • Logical Thinking & Problem Solving : Apply analytical skills to diagnose issues, identify root causes,
  • Project Coordination : Manage tasks and initiatives across multiple teams, ensuring deliverables stay on track.
  • Collaboration & Stakeholder Engagement : Work closely with technical and business teams to align objectives and expectations.
  • Process & Documentation :
    • Investigate existing processes to ensure accuracy of reported behaviour.
    • Document changes needed.
    • Accurately assess and document as-is system behaviors, workflows, and dependencies.
    • Map business processes to identify gaps
    • Screen shot customer journeys, and Internal system user journeys.
    • Conduct User Acceptance Testing (UAT) to ensure solutions meet business needs.
    • Vet information provided by stakeholders, ensuring accuracy and completeness.
    • Assist in adding and updating product into our systems.
    • Work with KML files and assit with Precinct management for feasibility
  • Validation & Quality Assurance :
  • Agility & Adaptability : Ideal Candidate Profile
  • Investigate existing processes to ensure accuracy of reported behaviour.
  • Document changes needed.
  • Accurately assess and document as-is system behaviors, workflows, and dependencies.
  • Map business processes to identify gaps
  • Screen shot customer journeys, and Internal system user journeys.
  • Conduct User Acceptance Testing (UAT) to ensure solutions meet business needs.
  • Vet information provided by stakeholders, ensuring accuracy and completeness.
  • Assist in adding and updating product into our systems.
  • Work with KML files and assit with Precinct management for feasibility
  • Strong analytical and problem-solving mindset.
  • Handle multiple initiatives simultaneously, balancing priorities and shifting focus as required.
  • Self-driven, proactive, and capable of working independently.
  • Excellent communication and collaboration skills.
  • Comfortable working with technical teams, business users, and senior stakeholders.
  • Experience in process mapping and business documentation.
  • Experience with UML and business process documentation
  • Familiar with project managing multiple projects simultaneously
  • Familiarity with system integrations, APIs, and data flows is an advantage.
10 Apr 2025;   from: careers24.com

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