Swicthboard Operator / Skakelbord Beampte

Description:

Kern doel van die pos:

Professionele en effektiewe eerste ontvangs van kliënte (intern & ekstern)

Minimum Vereistes:

• Graad 12;
• 1 jaar toepaslike ondervinding binne ontvangsarea sal as aanbeveling dien.

Vaardighede:

• Goeie kommunikasie- en taalvaardighede in Afrikaans en Engels;
• Sterk administratiewe vermoëns;
• Rekenaarvaardig (Word & Excel);
• Interpersoonlike vaardighede;
• Kliëntediens.

Verantwoordelikhede :

• Effektiewe ontvangs, verwysing en hantering van navrae;
• Effektiewe hantering van oproepe;
• Hantering van pos;
• Hantering van algemene administrasie;
• Verseker netheid van ontvangs;
• Hanteer en verseker toegangsbeheer.

Main purpose of the position:

Professional and effective first customer receipt (internal & external)

Minimum Requirements:

• Grade 12;
• 1 year appropriate experience in reception area will serve as recommendation.

Skills:

• Sound communication and language skills in Afrikaans and English;
• Strong administrative abilities;
• Computer literate (Word & Excel);
• Interpersonal skills;
• Customer Service.

Responsibilities:

• Effective receipt, referral and handling of queries;
• Effective call handling;
• Handling of mail;
• Management of general administration;
• Ensure neatness of reception;
• Handle and ensure Access Control.

Requirements:

• Graad 12;
• 1 jaar toepaslike ondervinding binne ontvangsarea sal as aanbeveling dien.

• Goeie kommunikasie- en taalvaardighede in Afrikaans en Engels;
• Sterk administratiewe vermoëns;
• Rekenaarvaardig (Word & Excel);
• Interpersoonlike vaardighede;
• Kliëntediens.

• Effektiewe ontvangs, verwysing en hantering van navrae;
• Effektiewe hantering van oproepe;
• Hantering van pos;
• Hantering van algemene administrasie;
• Verseker netheid van ontvangs;
• Hanteer en verseker toegangsbeheer.

• Grade 12;
• 1 year appropriate experience in reception area will serve as recommendation.

• Sound communication and language skills in Afrikaans and English;
• Strong administrative abilities;
• Computer literate (Word & Excel);
• Interpersonal skills;
• Customer Service.

• Effective receipt, referral and handling of queries;
• Effective call handling;
• Handling of mail;
• Management of general administration;
• Ensure neatness of reception;
• Handle and ensure Access Control.