Description:
Event Coordination:Plan and organize special events, activities, or packages for guests to enhance their experience.
Coordinate with vendors and service providers for events and activities.
Administrative Duties:
Maintain accurate records of bookings, guest information, and financial transactions.
Prepare reports on occupancy rates, revenue, and guest feedback for management review.
Ensure compliance with local laws and regulations related to hospitality operations.
Customer Experience Enhancement:
Implement customer service initiatives aimed at improving guest satisfaction.
Gather and analyze guest feedback to identify areas for improvement.
Foster a welcoming and friendly atmosphere throughout the guest house.
Additional Considerations
Be available for emergency situations or after-hours issues.
Keep up with industry trends to improve services and guest offerings.
08 Apr 2025;
from:
gumtree.co.za