Description:
1. Sales Strategy and Planning
Develop Sales Plans: Create and implement strategic sales plans to increase group bookings and maximize revenue. Target Market Identification: Identify target markets for group sales, including corporate clients, event organizers, associations, and travel agencies. Setting Sales Goals: Establish sales targets and objectives to drive business growth, and work towards achieving them consistently.2. Prospecting and Lead Generation
Identifying Leads: Research and identify new leads and potential group clients, such as businesses looking for conference venues or organizations needing event space. Networking: Attend industry events, trade shows, and networking functions to meet potential clients and build relationships with key decision-makers. Cold Calling & Outreach: Reach out to potential clients through cold calling, email campaigns, and direct outreach to generate leads.3. Relationship Management
Client Relationship Building: Cultivate and maintain strong relationships with existing clients to encourage repeat business and long-term partnerships. Account Management: Oversee the management of group accounts, ensuring clients are satisfied and their needs are met before, during, and after their events or stays. Customer Service: Respond promptly to client inquiries, assist with specific requests, and ensure that all group-related needs are fulfilled.4. Proposal and Contract Management
Prepare Proposals: Create customized proposals for group bookings, including pricing, packages, and terms that meet client requirements. Negotiation: Negotiate terms, pricing, and services with clients to close group sales deals, ensuring both client satisfaction and profitability. Contract Management: Finalize contracts for group bookings and ensure that terms and conditions are clearly defined and agreed upon by both parties.5. Coordination of Group Arrangements
Event Coordination: Work with other departments (e.g., catering, event planning, and operations) to ensure all aspects of group bookings are managed smoothly. Logistics Management: Coordinate details such as room block allocations, event space reservations, catering options, audio-visual requirements, transportation, and other logistics for group events. On-Site Support: Ensure smooth execution of group events by providing on-site support during the event, handling last-minute issues or adjustments. 6. Reporting and Analytic
08 Apr 2025;
from:
gumtree.co.za