Description:
- Assess, determine and validate the scope of repairs, services and maintenance to provide accurate cost estimates.
- Inspect trailers for structural, mechanical, electrical and air system damages to determine repair/replacement costs.
- Prepare and deliver detailed repair quotations within 24 hours
- Manage and respond to customer enquiries, service calls and urgent requests 24/7.
- Work closely with engineering and production teams to ensure efficient service delivery.
- Oversee quality control checks before final trailer release and attend customer inspections.
- Maintain customer relationships, address concerns proactively and support business growth.
- Ensure confidentiality of all pricing, intellectual property and client information.
Requirements:
- Assess, determine and validate the scope of repairs, services and maintenance to provide accurate cost estimates.
- Inspect trailers for structural, mechanical, electrical and air system damages to determine repair/replacement costs.
- Prepare and deliver detailed repair quotations within 24 hours
- Manage and respond to customer enquiries, service calls and urgent requests 24/7.
- Work closely with engineering and production teams to ensure efficient service delivery.
- Oversee quality control checks before final trailer release and attend customer inspections.
- Maintain customer relationships, address concerns proactively and support business growth.
- Ensure confidentiality of all pricing, intellectual property and client information.
- Maintenance: 3 to 4 years
- Onsite Team Leader / Manager : 4 to 5 years
- Breakdown Technician: 6 to 7 years
- Grade 12
- Strong analytical and problem-solving skills
- Excellent customer service and communication abilities
- Ability to work in a fast-paced, deadline-driven environment
- Proactive mindset with a focus on quality and efficiency
- Driver's license essential
- Grade 12
- Strong analytical and problem-solving skills
- Excellent customer service and communication abilities
- Ability to work in a fast-paced, deadline-driven environment
- Proactive mindset with a focus on quality and efficiency
- Driver's license essential
08 Apr 2025;
from:
careers24.com