Where

SALES ADMINISTRATOR(CUSTOMER SERVICES)-SUPPLY CHAIN

R 6 500 - R 12 000 a month
Afro Miaki Group PTY(LTD)
Johannesburg Full-day Full-time

Description:

RESPONSIBILITIES

TASKS RELATED TO THE FOLLOWING WILL BE CONDUCTED:

  • Capturing all Finished Goods orders via the Randfontein depots, price checking, and releasing as soon as possible. Liaising with the AR team for credit checks, blocking orders for the correct reasons, following up with AR if no response is received - same day release if no credit issues – Traditional Trade – Modern Trade and HORECA – Direct deliveries for Spar /Shoprite / PNP
  • Sales order management and execution. Ensure on-time smooth running for logistics to be able to plan deliveries to our customers. Working on credit limit checks with AR and Logistics. Right product, Right Place, Right Price; Right Customer to avoid unnecessary costs.
  • DMSSFA - Automated ordering tool - Working on daily go-live issues and releasing of orders placed by reps
  • Liaising with account managers with regards to orders placed and queries regarding delivery and delivery instructions – any changes to orders etc.
  • Making sure that orders are placed according to the SLA - NND
  • Following up on pricing issues with pricing admin (SSC team Medan)
  • Ensuring that all orders with special delivery instructions are clearly marked
  • Pro forma orders
  • Cash Sale Orders – Pro forma invoices. To follow up with sales representative regarding cash collection and payment to debtors to release blocked orders
  • Enhance operational efficiency to deliver competitive advantage.
  • Ensuring order reports are always up to date and clear of small outstanding tons - this can be done by using transactions on SAP ZSD_REP. Reconciling all back orders.
  • Customer service – All round, new customer queries
  • Update booking slots confirmation for Spar / Shoprite / PNP orders
  • Checking the daily payments/age analysis against the daily open orders
  • Feedback daily, reporting on large quantities of orders processed for the day, to ensure that the production runs smooth.
  • Training on OOS and Rice report.

Requirements:

  • Capturing all Finished Goods orders via the Randfontein depots, price checking, and releasing as soon as possible. Liaising with the AR team for credit checks, blocking orders for the correct reasons, following up with AR if no response is received - same day release if no credit issues – Traditional Trade – Modern Trade and HORECA – Direct deliveries for Spar /Shoprite / PNP
  • Sales order management and execution. Ensure on-time smooth running for logistics to be able to plan deliveries to our customers. Working on credit limit checks with AR and Logistics. Right product, Right Place, Right Price; Right Customer to avoid unnecessary costs.
  • DMSSFA - Automated ordering tool - Working on daily go-live issues and releasing of orders placed by reps
  • Liaising with account managers with regards to orders placed and queries regarding delivery and delivery instructions – any changes to orders etc.
  • Making sure that orders are placed according to the SLA - NND
  • Following up on pricing issues with pricing admin (SSC team Medan)
  • Ensuring that all orders with special delivery instructions are clearly marked
  • Pro forma orders
  • Cash Sale Orders – Pro forma invoices. To follow up with sales representative regarding cash collection and payment to debtors to release blocked orders
  • Enhance operational efficiency to deliver competitive advantage.
  • Ensuring order reports are always up to date and clear of small outstanding tons - this can be done by using transactions on SAP ZSD_REP. Reconciling all back orders.
  • Customer service – All round, new customer queries
  • Update booking slots confirmation for Spar / Shoprite / PNP orders
  • Checking the daily payments/age analysis against the daily open orders
  • Feedback daily, reporting on large quantities of orders processed for the day, to ensure that the production runs smooth.
  • Training on OOS and Rice report.
  • Grade 12
  • At least 3 years of experience in a sales administration environment
  • Sales Administrative experience
  • Computer Proficiency
  • Microsoft Office
  • SAP
  • SFA/DMS
  • General knowledge of administrative systems
  • Excellent Telephone etiquette
  • Good written and verbal communication skills
  • Literate – English read, write, speak and understand
  • Good customer relations / Communication skills
  • Attention to detail
  • Accuracy
  • Numeracy
  • Logical
  • Problem-solving
  • Proactive approach
  • Committed and able to work overtime/after hours to meet deadlines
  • Monthly reconciling and reporting

REQUIREMENTS

QUALIFICATIONS

  • Grade 12
  • At least 3 years of experience in a sales administration environment

EXPERIENCE

  • Sales Administrative experience
  • Computer Proficiency
  • Microsoft Office
  • SAP
  • SFA/DMS

SKILLS AND KNOWLEDGE

  • General knowledge of administrative systems
  • Excellent Telephone etiquette
  • Good written and verbal communication skills
  • Literate – English read, write, speak and understand
  • Good customer relations / Communication skills
  • Attention to detail
  • Accuracy
  • Numeracy
  • Logical
  • Problem-solving
  • Proactive approach
  • Committed and able to work overtime/after hours to meet deadlines
  • Monthly reconciling and reporting
07 Apr 2025;   from: careers24.com

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