Where

Buyer Assistant / Customer Support for 2nd Hand Furniture company

2nd Hand Warehouse
Rosebank Full-day Full-time

Description:

Join the team at 2nd Hand Warehouse, one of Cape Town’s most trusted second-hand furniture and appliance businesses. We’re looking for a confident, organized, and tech-savvy Buyer Assistant to help us manage customer queries and support our buying process.

里 What You’ll Do:

  • Chat with customers via WhatsApp, email, and phone to guide them through the selling process

  • Assist with collection scheduling, follow-ups, and answering customer concerns

  • Handle common challenges like pricing queries and managing expectations politely and professionally

  • Use Google Sheets, Shopify, logistics software, WhatsApp Business, and ChatGPT to track and resolve issues

  • Work closely with our logistics and admin teams to keep operations smooth

    ✅ We’re Looking For Someone Who:

  • Has great communication skills (spoken & written)

  • Is calm and confident with customer service & problem-solving

  • Is organized and self-motivated — able to work independently

Has experience with basic digital tools and systems

Lives close to Montague Gardens / Milnerton

Has previous experience in support, admin, logistics, or retail (a plus!)

 Why Join 2nd Hand Warehouse?

You’ll be part of a fast-paced, friendly team

Work in a meaningful, real-world role that blends customer service and smart admin

Learn how to use modern tools like AI, logistics platforms, and CRM systems

Be part of a company that’s growing locally and values initiative

Location: Montague Gardens / Milnerton

Salary: R9,000 per month starting

Schedule: Monday to Saturday, 8:00 AM – 5:30 PM (overtime & public holidays paid separately)


Apply via: https://2ndhandwarehouse.com/pages/were-hiring

Please do not send CVs via email – only online submissions will be reviewed.

07 Apr 2025;   from: gumtree.co.za

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