Description:
Join the team at 2nd Hand Warehouse, one of Cape Town’s most trusted second-hand furniture and appliance businesses. We’re looking for a confident, organized, and tech-savvy Buyer Assistant to help us manage customer queries and support our buying process.
里 What You’ll Do:
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Chat with customers via WhatsApp, email, and phone to guide them through the selling process
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Assist with collection scheduling, follow-ups, and answering customer concerns
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Handle common challenges like pricing queries and managing expectations politely and professionally
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Use Google Sheets, Shopify, logistics software, WhatsApp Business, and ChatGPT to track and resolve issues
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Work closely with our logistics and admin teams to keep operations smooth
✅ We’re Looking For Someone Who:
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Has great communication skills (spoken & written)
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Is calm and confident with customer service & problem-solving
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Is organized and self-motivated — able to work independently
Has experience with basic digital tools and systems
Lives close to Montague Gardens / Milnerton
Has previous experience in support, admin, logistics, or retail (a plus!)
Why Join 2nd Hand Warehouse?
You’ll be part of a fast-paced, friendly team
Work in a meaningful, real-world role that blends customer service and smart admin
Learn how to use modern tools like AI, logistics platforms, and CRM systems
Be part of a company that’s growing locally and values initiative
Location: Montague Gardens / Milnerton
Salary: R9,000 per month starting
Schedule: Monday to Saturday, 8:00 AM – 5:30 PM (overtime & public holidays paid separately)
Apply via: https://2ndhandwarehouse.com/pages/were-hiring
Please do not send CVs via email – only online submissions will be reviewed.