Where

Field Technician - Senior (Drivers and experience

Job Placements
Whittlesea Full-day Full-time

Description:

Our Client in East London is looking to hire a Field Technician - Senior

Key Responsibility Areas:

General:

Follow set SOP’s and procedures. Work closely with a Team Leader and Scheduler. Maintaining project and safety documentation. Accurate reporting and updates on work done Ensuring all relevant stock is available for the work that was scheduled. Keep equipment well maintained and in a good condition. Adhere to all Health and Safety procedures. Completing all SHER and OHS required documentation. Conducting regular inspections with the RF and Fibre Team. The aim then of locating and
repairing faults found during the inspections. Preventative maintenance.

Detailed Job Description

Fibre Troubleshooting: Splicing, testing, dome management. Wireless Troubleshooting: Signal testing on CPE’s, access points, bandwidth capacity. Advanced Network Troubleshooting: Ip conflicts, firewall issues, routing issues. Installation of advanced VoIP systems. Provide excellent customer service. Display and live leadership values by teaching Junior staff and helpers. Work overtime, weekends, or on emergency call outs as required. Working at heights: House roofs, telephone/gum poles, large buildings. Working in crawl and small spaces for installation purposes.

Site Survey:

Determine clients’ needs internal and external. Confirm signal to High Site is up and confirm throughput of bandwidth. Confirm Fibre termination point is live and available for client. When arriving on site, do a walk around to get an idea of the layout of the premises and job card,
usually with the client. Conduct test internally or at each location to confirm sufficient data or coverage. Test and document all findings on the current internal network should there be one. Take photos of the location of the installations: Fibre CPE with Fibre cable run, Wireless CPE
antenna placement and bracket, Internal and external cable run, Access Points, POE, and power
points. Document all findings of the survey accurately and as confirmed with client. Update ticket timeously for quotation, with all photos and work needed.

Callout Repairs:

Confirm issues with client as described on ticket. Troubleshoot fast and sufficiently. Able to identify problems leading to Fibre or Wireless not performing optimally and determine
solutions. Communicate costs implications involved with the repair if any. Have knowledge of products and pricing. Able to resolve the issue on site or replace the necessary equipment. Confirm with client that
05 Apr 2025;   from: gumtree.co.za

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