Where

Services Manager

Executive Placements
Kariega Full-day Full-time

Description:

REQUIREMENTS

Employment Equity preferred A recognized 3-4 year Degree or National Diploma at NQF level 7 in Facilities Management, Business Management/ Administration, Hospitality Management, Logistics Management, Supply Chain/ Contracts Management, Project Management or related field Proven track record of a minimum of 3 to 5 years relevant experience managing outsourced/ insourced soft services, integrated facilities management and bundled soft services Minimum 3 years experience managing large teams Knowledge and exposure to Industrial Relations

PROFESSIONAL KNOWLEDGE AND BACKGROUND

Experience in managing budgets and forecasting Experience in working in a multi-disciplinary environment Experience in the procurement and management of facilities-related services Experience in the field of facilities management (soft services) and SLA management Knowledge of contract management and Health and Safety regulations (OHS Act)

TECHNICAL KNOWLEDGE AND BACKGROUND

Report writing Contingency planning Excellent organizational skills Ability to manage large teams Excellent communication skill Maintain standards of accuracy and meet deadlines Commercial awareness acumen and understanding of contract documentation

SOCIAL KNOWLEDGE AND BACKGROUND

Excellent interpersonal skills High level of flexibility and resilience Ability to work well under pressure, individually as well as in a team Contribute towards meaningful input and continuous improvement initiatives Work across all disciplines taking responsibility for and acknowledging service levels Support after-hour call-outs if required

KEY COMPETENCIES

Resilience Ethical behaviour Leading by example Excellence orientated Customer responsiveness Problem-solving, analysis and judgement Motivating, influencing and developing people

RESPONSIBILITIES

Responsible for efficiently coordinating and managing the internal support services and external service providers within the hospital environment to achieve company objectives of quality, growth and people. Services managed may include catering, cleaning, security, garden, Hygiene, pest control, medical and general waste, laundry, and coffee shops Effective management of external service providers Identifying, together with Group Procurement, applicable services, and service providers Reviewing SLA and in consultation with Group Procurement, document specific hospital requirements and ensure signature by relevant parties Driving and monitoring conformance to SLA, identify gaps and implement correc
03 Apr 2025;   from: gumtree.co.za

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