Description:
My client is looking for a tech-savvy, hands-on Operations & Systems Coordinator to streamline business operations, optimise e-commerce platforms, and ensure seamless stock management. This is a doing role - not a managerial one - so you’ll be directly involved in operations, warehousing, and logistics without managing staff.
The ideal candidate thrives in a fast-paced environment, is highly organized, and enjoys working with AI tools, automation, and online marketplaces like Takealot and Amazon .
Key Responsibilities
Operations, Systems & AI Optimization
· Oversee daily operations to ensure efficiency and accuracy.
· Use AI tools and automation software to optimize processes.
· Maintain spreadsheets, dashboards, and key business systems.
· Identify and implement improvements for smoother workflows.
E-Commerce & Online Sales Support
· Manage product listings, stock, and pricing on Takealot, Amazon, and similar platforms.
· Optimize product descriptions and images to enhance brand presence.
· Monitor e-commerce performance and leverage customer feedback.
· Process orders, coordinate fulfillment and handle customer inquiries.
Stock Management & Logistics
· Oversee inventory tracking and ensure accurate stock levels.
· Work alongside warehouse staff to coordinate dispatch and packaging.
· Maintain stock records and ensure efficient warehousing operations.
· Assist with hands-on tasks when needed - we believe in teamwork.
Admin & Accounting Support
· Process invoices, supplier payments, and reconciliations using accounting software.
· Track and manage operational expenses to optimize cost efficiency.
Requirements:
- Detail-Oriented: Highly organized with strong problem-solving skills.
- Hands-On Approach: Willing to step in where needed to keep operations running smoothly.
- Customer-Focused: Thinks ahead, anticipates needs, and delivers excellent service.
- Fast Learner: Adaptable to new technologies and systems.
- A role where you’ll directly impact efficiency and business growth .
- A fast-paced, tech-driven environment embracing AI and automation.
- Hands-on experience with leading e-commerce platforms .
- A team that values accountability, ownership, and continuous improvement .
- Opportunities for career growth in a dynamic, expanding company .
· Experience: 3+ years in operations, e-commerce, administration, or stock management.
· Tech-Savvy:
o Strong Excel skills (pivot tables, formulas, automation).
o Comfortable using Takealot, Amazon , and other online marketplaces.
o Experience with AI tools, automation software, and stock management systems .
- Detail-Oriented: Highly organized with strong problem-solving skills.
- Hands-On Approach: Willing to step in where needed to keep operations running smoothly.
- Customer-Focused: Thinks ahead, anticipates needs, and delivers excellent service.
- Fast Learner: Adaptable to new technologies and systems.
What We Offer
- A role where you’ll directly impact efficiency and business growth .
- A fast-paced, tech-driven environment embracing AI and automation.
- Hands-on experience with leading e-commerce platforms .
- A team that values accountability, ownership, and continuous improvement .
- Opportunities for career growth in a dynamic, expanding company .