Description:
Employment Opportunity
Job Title: Operations Manager
Company: The Student & Property Management Group (SPMG)
Location: eThekwini / KwaZulu Natal
Type: Full-Time
Closing Date: 15 April 2025
About Us:
The Student & Property Management Group (SPMG) is a dynamic and growing company that specialises in six key service areas within the student accommodation sector:
1. Student Accommodation Management
2. Security Services
3. Cleaning & Hygiene
4. Maintenance
5. Training & Development
6. Sales & Letting
With a focus on excellence, efficiency and service delivery, SPMG is committed to providing a holistic property management solution for student accommodation providers.
Job Summary:
We are seeking a highly motivated, experienced, and results-driven Operations Manager to oversee and coordinate our service divisions.
The ideal candidate will be responsible for ensuring operational excellence, streamlining processes, managing teams, and driving performance across all six service areas.
You will play a critical role in maintaining service quality, client satisfaction, and company growth.
Key Responsibilities:
• Oversee day-to-day operations across all service divisions.
• Develop and implement strategic operational plans to improve service delivery and efficiency.
• Lead, support and manage cross-functional teams including security, cleaning, maintenance, and property managers.
• Monitor and ensure compliance with health, safety and regulatory standards.
• Manage client relationships and ensure consistent service satisfaction.
• Prepare and manage budgets, reports, and operational forecasts.
• Identify areas for process improvement and implement best practices.
• Work closely with the executive team to align operational goals with the company’s vision and objectives.
Requirements:
• Proven experience in operations management, preferably in property management, facilities management, or a related field.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple projects and teams effectively.
• Problem-solving mindset with a keen eye for detail.
• A relevant degree or diploma in business, operations, or management (advantageous).
• Valid driver’s license and willingness to travel when required.
What We Offer:
• Competitive salary and benefits
• Growth and development opportunities
• A dynamic and supportive team environment
• Opportunity to make a significant impact in the student housing industry
How to Apply:
Send your CV and a brief cover letter outlining your suitability for the role to:
recruitment@spmg.co.za
with the email subject line: Operations Manager Application – Your Name