Where

Account Executive: Contact Centre

Job Placements
Cullinan Full-day Full-time

Description:

Job Objectives

  • Create detailed business plans to facilitate the attainment of goals and quotas
  • Manage the entire sales cycle from finding a client to securing a deal
  • Unearth new sales opportunities through networking and turn them into long term partnerships
  • Present products to prospective clients
  • Provide professional after-sales support to enhance the customers dedication
  • Remain in frequent contact with the clients in your responsibility to understand their needs
  • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the companys reputation
  • Negotiate agreements and keep records of sales and data

    Minimum Requirements

    • Grade 12
    • BSc or BA in business administration, sales or marketing
    • Proven experience as an Account Executive, or in other sales/customer service role
    • Knowledge of market research, sales and negotiating principles
    • Outstanding knowledge of MS Office; knowledge of CRM software (e.g. Salesforce) is a plus

      Job Skills

      • Excellent communication/presentation skills and ability to build relationships
      • Organizational and time-management skills
      • Good spoken and written communication skills
      • Strong presentation and negotiation skills
      • Confidence, tact and a persuasive manner
      • Good organisational and time management skills
      • Good people skills, for working with a range of colleagues and clients
      • The ability to lead and motivate a team
      • A willingness to work long hours, often under pressure
      • A professional manner
      • Good business sense and the ability to work to budgets


02 Apr 2025;   from: gumtree.co.za

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