Sales Development Representative

Description:

An International Travel Agency with their Head Office situated in the UK, has an opportunity for a Sales Development Representative to join their dynamic team based in Stellenbosch. Requirements:

• Relevant Degree / Qualification in Marketing
• Experience working with the UK market / selling to other UK businesses
• Telesales experience with international market preferably UK
• Demonstrated success in a similar role
• Competency using a CRM
• Proven record of working in a dynamic and fast-paced environment

Duties will include, but not limited to:

• Use pro-active outbound approaches such as emails and calls to seek and generate quality new leads.
• Research client and partner/supplier accounts to establish key players and source warm lead opportunities.
• Contact potential new clients and repeat business customers to secure appointments and set prospect meetings for the Sales team to follow-up.
• Gain a comprehensive understanding of client needs and provide in-depth handovers to the Sales team.
• Assess company’s current client-base among internal divisions and external target markets to find avenues of opportunity.
• Assess historic prospects to make contact with new or developing leads, updating records accordingly.
• Help create strategically developed target lists and prioritise top prospects.
• Monitor relevant social media platforms to spot trigger events and utilise such activity to promote/post interest for company’s’ services with direct contact follow-up.
• Maintain the CRM tool to expand the prospects list and keep records fully updated to be available and utilised across all Sales and BDM teams.
• Understand company’s service philosophy and company objectives to pursue compatible leads only.
• Have consistent awareness of company and industry developments to remain suitably and effectively knowledgeable.
• Research and be aware of Sales and Business Development methods to continually develop knowledge and skills.
• Support the Sales team with all Sales related activity, including to nurture potential client leads through to securing account wins.
• Escalate anything of significance, positive or negative, to the Sales and Commercial management teams.
• Perform other duties as may be assigned from time to time

Working Hours:
General: The South Africa office operates between the hours of 8:00am and midnight, Monday to Sunday. The breakdown of your normal hours of work will be by agreement with your manager on a shift pattern covering 40 hours per week, 9 hours per day, Monday to Friday (which includes a 1 hour unpaid lunch break) on a rota basis.
Shift Patterns will be as follows: - SA Local Time

• 10.30am – 7.30pm (this is 9.30am – 6.30pm UK time) This will run until 26th October 2025, where we will revert to GMT (Greenwich Mean Time)
• 11.30am – 8.30pm (this is 9.30am – 6.30pm UK time) This will run from 27th October 2025, where we will revert to BST (British Summer Time)

In return a competitive salary plus additional benefits are on offer coupled with the opportunity to work for an international company

Requirements:

• Relevant Degree / Qualification in Marketing
• Experience working with the UK market / selling to other UK businesses
• Telesales experience with international market preferably UK
• Demonstrated success in a similar role
• Competency using a CRM
• Proven record of working in a dynamic and fast-paced environment

• Use pro-active outbound approaches such as emails and calls to seek and generate quality new leads.
• Research client and partner/supplier accounts to establish key players and source warm lead opportunities.
• Contact potential new clients and repeat business customers to secure appointments and set prospect meetings for the Sales team to follow-up.
• Gain a comprehensive understanding of client needs and provide in-depth handovers to the Sales team.
• Assess company’s current client-base among internal divisions and external target markets to find avenues of opportunity.
• Assess historic prospects to make contact with new or developing leads, updating records accordingly.
• Help create strategically developed target lists and prioritise top prospects.
• Monitor relevant social media platforms to spot trigger events and utilise such activity to promote/post interest for company’s’ services with direct contact follow-up.
• Maintain the CRM tool to expand the prospects list and keep records fully updated to be available and utilised across all Sales and BDM teams.
• Understand company’s service philosophy and company objectives to pursue compatible leads only.
• Have consistent awareness of company and industry developments to remain suitably and effectively knowledgeable.
• Research and be aware of Sales and Business Development methods to continually develop knowledge and skills.
• Support the Sales team with all Sales related activity, including to nurture potential client leads through to securing account wins.
• Escalate anything of significance, positive or negative, to the Sales and Commercial management teams.
• Perform other duties as may be assigned from time to time

• 10.30am – 7.30pm (this is 9.30am – 6.30pm UK time) This will run until 26th October 2025, where we will revert to GMT (Greenwich Mean Time)
• 11.30am – 8.30pm (this is 9.30am – 6.30pm UK time) This will run from 27th October 2025, where we will revert to BST (British Summer Time)